Samsung Refrigerator RFG238AARS

by SCC
(Durham, NC)

Do not buy Samsung, period.

We purchased this refrigerator less than 5 years ago and the top ice maker stopped working.

Contacted Samsung after reading so many other reviews about defective ice makers in their refrigerators to ask for help with repair, as this is a $3,000 refrigerator that should not need repair after so short a time.

I was told there was nothing they could do and to call a service tech or buy a guide to try to repair myself. Told Samsung they should take a look at the astounding number of complaints with their refrigerators and stand behind the quality of their products and the consumers who keep them in business.

They don't seem interested in doing either, only interested in ripping consumers off with a poor product and poor customer service.

This will be the last Samsung appliance I will ever purchase and encourage others to stay away from this brand as well.