Samsung RM255 LASH 4 Door Refrigerator
by Nik D.
(Narragansett, RI, USA)
Refrigerator Review of Product: Samsung 4-door refrigerator (model RM 255 LASH)
We moved into a new upscale home in 2006 and the general recommendation from friends was: "You have moved into a luxury home, make sure you buy high-end appliances". Samsung came highly recommended. We bought Samsung front-loading washer and dryer, and this fancy 4-door fridge, with impressive brushed platinum finish, and sophisticated electronic control panel.
Well...in less than 5 years, most of the 4 compartments in this fridge have
- Stopped the cooling or freezing function
- Have only partial and degraded functioning
- Samsung no longer makes the water filter
- The ice-maker stopped working
We emailed and phoned Samsung service center
, and they were no help. Eventually, the Samsung service center handed us off to a local service center
that told us: "Well, we have started working with Samsung refrigerators only a month ago..."
The local service center discussed all the problems we are having with this model, and gave us a $500 repair estimate
. We contacted Samsung again, asking them to pick up the tab for repairs
, or at least a good portion of it. Samsung refused to help, flat out
Moral of the story: Avoid Samsung appliances
... go with American labels (even if they are made in China), and buy an extended service plan. That is what we ended up doing... and our fancy, brushed platinum Samsung fridge sits in our basement as a very expensive storage cupboard, essentially a piece of furniture...!!Click here for Samsung Refrigerators
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