My New Kenmore Bottom Freezer Refrigerator Doesn't Cool!!

by Libby
(Springfield, IL)

I bought a new Kenmore bottom freezer refrigerator (model 795.76202) on August 9, 2010 from Sears.

My brand new refrigerator does not cool at all even though I can hear it running.

I plan on returning it and buying a GE bottom freezer refrigerator from another store.

After this experience I wouldn't recommend buying a Kenmore refrigerator.

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Sep 24, 2016
 I hate my Kenmore 795.76202 bottom freezer refrigerator!
by: Anonymous

The first time it failed was on the 4th of July, 2 years ago. It was less than 3 years old. Sears said it would be at least 2 weeks before someone could come out. Had another company out and after spending over $400, the evaporator fan motor, control board and sensor were replaced. The horrible banging noises started again about a year later. Used the hairdryer to get rid of the ice build up more times than I can remember. Got up today and had the dreaded Er FF codes. This thing isn't even 5 years old! I will NEVER buy another appliance from Sears. Come to find out the frig is made by LG. Makes me stay away from LG appliances too.
Aug 22, 2010
 Kenmore is not reliable
by: Anonymous

We bought our Kenmore refrigerator new (bottom freezer, 21+ cu. ft.) 15 months ago.

Now it will not cool any more.

We contacted Sears by phone and internet for service. Finally we got an appointment set up for service. We had waited for all day, but the technician never showed up as scheduled/promised, not even a phone call.

Then we called a local veteran repairman for service. The compressor has failed and needs to be replaced.

This repair will be costly and take time. We called Sears back again, just to realize we were wasting our time.

We've decided to dump this piece of junk and buy a Samsung instead!!

Click here for more information on Samsung refrigerators
Aug 13, 2010
 I Had the Same Problem with a Kenmore Elite Refrigerator
by: Anonymous

I bought a Kenmore Elite refrigerator and I had the same problem.

I returned it and got a Kenmore side by side refrigerator to replace it. Though the water dispenser didn't work.

Sears told me I needed to replace the door after only 3weeks!! Nice, huh?!?!

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