My GE Profile French Door Refrigerator Died After 3 Years of Use!
(San Dimas, CA, US)
My 3 year old GE Profile french door refrigerator
Thanksgiving Day, November 26, 2009. During the one-year covered warranty, I had to replace two shelves and the meat tray
. A year later, they were broken again but not covered.
At 18 months, the hooks at the top of the doors broke
. I knew replacing them would be very expensive, but it made no sense to do so if they were only going to break again. So we were cautious always to make sure the doors were closed.
Then, last summer, the ice maker stopped working
. The freezer's temperature would inch into the teens on sweltering, humid days.
One morning the freezer temperature reading was 30 in the freezer and 40 in the refrigerator. Something was seriously wrong
I scheduled a service call online.
Before the technician came, the refrigerator and freezer read 66 and 72 degrees. The serviceman gave us bad news. It was going cost $600
to install a new computer and door gaskets, not including the cost of a new ice maker or the sealed refrigeration system. He told me it would take at least a month to fix
I am sure that GE prefers that their servicemen give this information to avoid this headache. (I am not blaming the serviceman but GE.) My husband refused to fix such a lemon, and I had to agree with him even as I mourned my fridge.
There are those, usually those selling you the product, that will say: you see? You should have bought the extended warranty! Perhaps that's true, but frankly, I think it's criminal to buy such an expensive appliance only to be told that it's such a piece of crap that you'd better buy insurance.
I am pretty angry at the fact that my GE Profile refrigerator
cost me $1700+ before tax for a major appliance that SHOULD have lasted ten years, not three!I will never buy or recommend a GE appliance to anyone
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