GE Refrigerator Recall

Looking For GE Refrigerator Recall Information?

This page will help you find GE refrigerator recall information you're looking for and what to do if your refrigerator is affected. We will provide you with the details you need to know and how to handle any recall situation.

We hope this page provides you with all the information you need to stay safe and informed.

Most Common GE Refrigerator Recall Issues

Just the mere idea of your refrigerator having been recalled feels questionable. Often we get questions around safety, especially if there are possible fire hazards involved.

To belay your fears please know that GE is very good at making sure it keeps it's customers safe. Should you find your refrigerator is listed here as one that has been recalled then contact them and they will help fix the issue.

To give you a bit more detail on the issues they've had in the past, here's a list of the most popular reasons why GE refrigerators have been recalled:

1. Faulty door seals: Failing to form a secure, airtight seal can cause food to spoil prematurely and cause leaks, resulting in a potential fire hazard.
   
   
2. Defective ice makers: Ice makers that fail to properly produce or dispense ice can potentially be a choking risk.
   
   
3. Malfunctioning temperature control: A malfunctioning temperature control can cause food to spoil prematurely and make it unsafe for consumption.
   
   
4. Compressor failure: A malfunctioning compressor can cause the interior of the refrigerator to overheat, resulting in a potential fire hazard.
   
   
5. Power failure: A sustained power failure can cause the interior of the refrigerator to overheat, resulting in a potential fire hazard.

Types of GE Refrigerator Recalls

GE Refrigerator Recall for Ice Makers

In 2013, the refrigeration and appliance company General Electric issued a recall of 1.1 million of their GE ice makers in response to reports of a faulty product. This recall was due to a defective part that could cause water to leak from the ice maker onto the floor.

The recalled ice makers were installed in various side-by-side, bottom-freezer and top-freezer GE refrigerators. Affected models were sold at various retailers, including Home Depot, Lowe’s, Sears, and Best Buy, between February 2006 and December 2007. GE offered a free repair kit, which includes a new ice maker and other parts, to customers affected by the recall.

Customers should contact GE directly to schedule an in-home repair, or schedule a visit to an authorized GE service provider.

This recall demonstrates the importance of registering products with the manufacturer after purchase. Consumers can improve their safety by regularly checking for product recalls that may affect them, as well as registering their products with the manufacturer, if possible. Doing so will ensure that customers are notified directly of any important updates or recalls that may affect their products.

GE Refrigerator Recall:
Temperature Control Issues

In 2019, the General Electric Company (GE) recalled over 1 million refrigerators due to a temperature control issue. The faulty temperature control systems can malfunction, causing the refrigerator to become too cold and potentially freeze food. This malfunction can also lead to increased energy consumption and, in some cases, possible production of increases levels of carbon monoxide.

The recalled refrigerators include side-by-side, bottom-mount, top-freezer, and compact models sold between June 2003 and December 2019. To determine if a refrigerator is part of the recall, consumers should look for the model and serial numbers printed on the product's interior wall.

GE is offering free repairs to all of the recalled refrigerators. This includes replacing the faulty temperature control system, as well as any food lost due to freezer burn or spoilage. Consumers can arrange for a free repair by calling GE's customer service hotline.

It is important that consumers who own one of the recalled refrigerators take action to fix the issue. Failure to do so can lead to costly repairs and, in some cases, dangerous levels of carbon monoxide.

GE Refrigerator Recall:
Door Handles

In 2018, General Electric (GE) recalled over 1,200,000 refrigerator door handles due to a potential fire hazard. The issue with the handles was caused by the passivization coating on the handles degrading over time, leading to an increased risk of overheating as well as catching fire.

The handles were sold as part of GE's Artistry, Profile, and Café series refrigerators manufactured between July 2017 and August 2019.

A second recall for door handles also happened in April 2022 due to door handles that weren't appropriately attached to the doors causing a possible fall to the consumer.

Consumers should make sure to regularly check if their products are eligible for any recalls and contact the manufacturer immediately if they are.

The recalled handles were available in a variety of colors, including stainless steel, black, white, and bronze. Consumers were advised to stop using their refrigerator if the handle was hot to the touch and contact GE for a free repair. Customers were able to check their refrigerator model number online to see if they were eligible for the recall.

GE provided customers with free repair services and replacement handles, both in-home and at authorized service centers. They also provided customers with a one-year extension of their refrigerator warranty and reimbursed customers for food that spoiled due to the recall.

GE Refrigerator Recall:
Water Dispenser Issues

In the past, General Electric (GE) has recalled certain refrigerator models due to a potential water-dispenser issue. The issue was caused by a faulty water-dispenser actuator knob, which could cause water to spray uncontrollably out of the refrigerator's water-dispenser.

The issue was first reported in August of 2019 and affects certain side-by-side and bottom-mount GE refrigerators. The models involved in the recall include refrigerator models with the following serial numbers: GEH50DNSRSA, GEH50DNSRSA and GEH50DNSRSA4.

If your refrigerator is affected by the recall and you believe your appliance is spraying uncontrollably, you should immediately disconnect the power to the unit and contact GE customer service. You can find more information about the recall and the affected models on the GE site.

GE has stated that they will repair the issue if your refrigerator is affected. Should you need to replace the appliance, you may qualify for reimbursement.

If you have any questions or concerns about the recall, you should contact GE customer service directly. They will be able to answer any questions and provide more information about the recall.

GE Refrigerator Recall:
Possible Burn Hazard

GE recently recalled a total of 1.1 million GE Profile and Cafe Series refrigerator models due to a burn hazard. The issue arises from a short circuit that occurs when a wire harness engages with a grounded metal surface, resulting in a risk of fire. The recall affects select French-door and bottom-freezer refrigerators manufactured between January 2018 and April 2020.

Consumers are being urged to immediately unplug the affected refrigerators and contact GE for repair. Owners can find model numbers and serial numbers on the model label located on the left side of the refrigerator, inside the refrigerator door, or the grille at the bottom of the refrigerator.

GE is offering to repair to all affected customers. Customers can either call their customer service center or visit them online. You may be able to receive a voucher for certain costs (loss of food or burnt items) should you have had this happen.

To determine if your refrigerator is part of the recall and to learn more about the repair process, please visit the recall page on the GE website.

GE Refrigerator Recall:
Filing a Claim

If you  currently own a recalled GE refrigerator, you should take action quickly.

1. To begin, contact GE’s customer service department.  Identify yourself as a customer in possession of a recalled refrigerator and provide your model and serial number.

2. Follow the instructions given by GE's customer service representative. Depending on the specific recalled model, you may be asked to unplug the refrigerator and not use it until further notice.

3. Download the GE Refrigerator Recall form from the manufacturer’s website and fill it out. Be sure to include your contact information, the serial number of your refrigerator, and the date you purchased it.

4. Mail the completed form to GE at the listed address. (Make sure to send the document certified & return receipt so that you have proof that they received it.) You can also fax it to them. The current fax number at the time of writing this is 1-800-600-7063.

5. GE will then contact you to arrange for a repair or replacement of your recalled refrigerator.

6. Make sure to keep your receipt and any other relevant records to ensure you are properly reimbursed for any costs associated with the recall.

GE Refrigerator Recall:
Required Documentation

If you are filing a claim for a recalled General Electric (GE) refrigerator, there are certain documents that you will need to provide to GE.

1. Proof of Purchase: This must include a valid sales or purchase invoice, or other proof of purchase such as a lease agreement, bill of sale, or warranty document.
   
   
2. Copy of the Recall Notice: This notice includes the relevant product information for the recalled refrigerator, including the model and serial number.
   
   
3. Copy of Repair Invoice: If you are required by GE to get the item fixed and submit for reimbursement then in order for the claim to be processed, you will also need to provide a copy of the repair invoice from an authorized GE service provider.
   
   ***Make sure who ever fixes it is authorized to do so or they will not cover the costs.
   
   This invoice must include a detailed description of the service provided.
   
   
4. Product Registration Card/Warranty Document: In addition to the above, you will need to provide a copy of the GE product registration card or your product’s warranty document. (Do not give them the original - that needs to remain in your records.) This document may also include other product information such as the date of purchase and installation.
   
   
5. GE Approved Repair Document: This document is used if the recalled refrigerator is replaced or repaired through an authorized service provider. By providing the necessary documentation, you can ensure that the process of filing a claim for a recalled GE refrigerator is completed quickly and accurately.
   
   -In all honestly we don't know the difference between numbers 3 and 5 so when you are calling GE make sure to ask. It seems like #3 you get after the repair is done and #5 is possibly what you get as an approval to go ahead and do the repair from GE.
   
   

GE Refrigerator Recall:
Replacement or Repair Options

If your GE refrigerator has been recalled due to a potential safety issue, there are a few options available to you. Depending on the type of recall and the severity of the problem, you may be eligible for:

• a free or discounted repair
• a discount on a replacement with a new model
• a rebate or refund.

A free repair option is available if your refrigerator is covered under the recall. If a repair is covered, GE should send a service technician to inspect the appliance and make any necessary repairs at no cost to you.

In some cases, GE may offer a discount on a replacement refrigerator with a new model. This is usually offered when the recalled refrigerator is old and an upgrade is recommended. Depending on the model and other factors, you may be able to get a discount on the price of a new model.

You may also be eligible for a rebate or a refund if your refrigerator has been recalled. This is usually offered for recalled models that are no longer sold or have been discontinued. Rebates and refunds are typically for the full purchase price of the refrigerator and may require additional paperwork.

No matter which option is available to you, it is important to contact GE directly to discuss the recall and the specifics of what is covered. This is the best way to ensure that you receive the compensation or repair you deserve.

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