Don't Even Think About Buying a Samsung Refrigerator!!!!
Don't even THINK about buying a Samsung refrigerator! My fridge is only 7 mos old, the freezer broke last week!
A service person came out & diagnosed it as a "sealed system failure" (freon leak).
I called Samsung Customer Service (which is a JOKE) for a replacement. They are very nice & polite, but do NOTHING, not even call you back in an hour as THEY promise.
Oh, and their Executive Customer Relations person who emailed me last week doesn't even have their own title spelled correctly on their email signature, they have it as "Excecutive"! Shows what quality Samsung has all around.
I bought a NEW fridge and don't see why I should be given a repaired refurbished one at only 7 mos!!!!
To repair it they will need to:
- Cut into the line with a blowtorch
- Attempt to find the leak
- Recharge the system
- Put a valve in
- Replace the filter dryer
It that wasn't enough, they might have to possibly replace the compressor as well!
WOULD YOU WANT THIS DONE ON YOUR 7 MONTH OLD REFRIGERATOR?!?! I DON'T !!!!
Yeah, it's still under warranty but to cut it apart to pieces and leave me with a fridge that's been torn apart and put back together.
Everyone, RUN AWAY from Samsung
, there is no Quality or Support!
(**The fridge model I owned was Samsung French Door Refrigerator RF267AERS w/ indoor ice maker)