Seriously Disappointed by Amana!!

by Esther
(Poteau, OK, USA)


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I am disappointed in my Amana Side by Side fridge - Model A2D2575BRW01 Serial HR51407771.

I'm so sorry that I haven't liked it since I bought it only a few years ago. I bought it from a local business and wished I would've returned it soon afterward, but I didn't think it would be this bad.

I could never get it level from the first day I had it! That seems like it should be given in every refrigerator, doesn't it?!?! From the minute they delivered it, doors have never lined up because of it, and I should've sent it back!

**My recommendation to anyone getting a new fridge is don't be afraid to refuse delivery if the doors don't line up!! It will be a nightmare for the rest of the fridge's life! You don't have to 'play nice' and let them fix it later! Tell them to take it away and bring you one that the doors line up!!

The ice maker spits ice everywhere as if the doors not lining up wasn't enough. Plus, when it makes ice, it is so loud! It's like they forgot to put insulation that would dampen the noise! Why would they do that?

I tried to talk to the business I bought it from about how noisy it was, and they told me that it was normal and ignored me.

I haven't had this refrigerator for long, considering I bought it in 2016 and wanted to replace it within the first six months I owned it!

I will NOT consider buying an Amana EVER again! Sadly I don't have the money to replace it and have no recourse as paid cash for it.

I would replace it in a heartbeat with something that would be better. Big disappointment!! So huge that I can't even properly explain it in words!!

Whatever you do, don't buy an Amana refrigerator - it was the worst purchase I've ever bought, and I wished I had bought the Samsung I was considering at the same time!

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Comments for Seriously Disappointed by Amana!!

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Sep 25, 2022
 Sounds like you've been throught a lot!
by: Phil

Hi Esther,

It certainly sounds like your refrigerator has been quite a burden and we are sorry to hear that. We know at this point it is too late to reach out to the actual manufacturer but often you can see if they can help when the retailer won't.

We know getting through to a major corporation can be a struggle but when you do get someone on the phone and you explain that the doors were off from the day it was delivered often they try to jump in and help just so they don't end up with a truly unhappy customer like you are.

Wish there was something more we could offer as help but know that we are here if you need any help answering questions and looking for reviews should you decide you want to buy a new refrigerator.

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