Samsung Bottom Freezer Refrigerator RF266AB Stopped Working
(New Hartford, NY)
I've owned my Samsung refrigerator RF266AB (it's a three door bottom freezer refrigerator) for 16 months and the refrigerator unit would not cool below 52 degrees.
After 2 days I am still trying to get someone who will even look at it as Lowes disowned us for not buying the extended warranty.
Parts are the other problem as nobody stocks Samsung locally, so the repairman has to come back twice.
My recommendation is to BUY THE WARRANTY and make sure they have adequately trained and available techs to service this machine as most appliance repair shops say they won't service Samsung.
Samsung was no help, and Lowes...suffice it to say we are now EX-Customers!!!