Samsung Bottom Freezer Refrigerator Review (model #RB193KASW )
(Vancouver Island, Canada)
Here's our Samsung Bottom Freezer Refrigerator review (model RB193KASW) that we purchased new just 2 years ago.
To nicely sum our Samsung refrigerator experience up :
This is a nice looking fridge
with a great design for space
on the inside for both the fridge and the freezer portion but
Here's the details of what happened with our fridge:
- Problems began as soon as the warranty was up.
- Most technicians refuse to work on Samsung products.
- Those that do have their hands tied as Samsung does not seem to support their unwarrantied products.
The freezer had stopped cooling below -5
sometime last year. This wasn't a major issue for us as we have a large Freezer in the basement and just used the refrigerator freezer for commonly used Frozen goods.
However, I just arrived back from a small holiday vacation and while we were gone the power went out
. The >refrigerator did not start back up
. So, we had to throw out everything that was left in there.
After opening the door the refrigerator started back up and I thought we would be fine. However, it is not.
This refrigerator is no longer under warranty
and most of the technicians I called refuse to even work on a Samsung
One technician agreed to come and take a look but he said that it could take weeks to get the parts
if something needs replacing. He said that working with Samsung to get parts is a pain
Overall I am very unimpressed
that a 2 year old refrigerator needs this much attention. I would not recommend Samsung at all
. Go running in the other direction. I have an approximately 15 year old admiral in the basement and it's working better than the new Samsung. Don't waste your money on this product.Click here for more Samsung Refrigerator reviews