GE Bottom Freezer Refrigerator Nightmare!!!
I bought a bottom freezer GE model number GDS18LBRAWW in 2004 and have had nothing but problems since.
The repair man has been out so many times we are on a first-name basis.
It is always the same problem:
- Vegetables in the vegetable bin are freezing
- Shredded cheese in the other bin is frozen
The repair man has come out to defrost some fan in the back several times, replaced the styrofoam liner in the freezer, and the last time sealed the liner.
If I turn the freezer temperature down, the items in the freezer start defrosting; if I turn the temperature down in the refrigerator, the milk sours.
I am at my wit's end. I spent $999, which was a significant expense for me, but I felt this was a reliable company and that this refrigerator would outlast me. I called repair again after the repair man was here three weeks ago.
I have expressed my situation the GE consumer affairs and was told they would give me a discount if I bought another GE product. Why would I do that? I asked for a partial refund so that I could replace this with something reliable. I am waiting for their response. They did offer $300 towards another GE product.
I also took out an extended warranty as I have had many problems with this refrigerator. They do offer a replacement rate when the product is deemed unrepairable. This comes from the repairman reporting this. Then it has to go before some committee to determine whether they will give me a monetary judgment. This takes time, and in the meantime, I am left with a defective product.
I am at my wit's end. In my retirement, I have to deal with a product I spent good money on that is always in repair.
I would not recommend buying any GE appliances.Click here for more on GE Refrigerators
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