4 Huge Problems With Our GE Profile French Door Refrigerator in Only 2 Years

We've had 4 major problems with our 2 year old GE Profile French door refrigerator.

Four times we've had to deal with spoiled food and water on the floor. (Thank God it's not a wood floor!!) Two of the four times it's been a dead compressor.

The repairmen show up and say "Oh, it's a GE", and then they look sorry for us.

The smartest thing we did was buy the extended service plan at Lowes. After a rocky start, they have been very supportive.

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Oct 19, 2021
double door bottom freezer NEW
by: terry in canada

i bought a GE fridge believing it was a premium brand as it cost double the price of similar fridges the mother board has gone out twice and now its just stopped working again after all the headache and money spent im not fixing it again i could have bought a meile fridge after everything spent on this pile of junk fridge

Oct 15, 2021
GE Cafe Counter Depth Fridge and Microwave
by: Nancy

DO NOT BUY GE. Brand new fridge sounds like a cross between a freight train and high pitched buzz saw when the compressor is on. The GE tech says the sound is "normal" so they won’t do anything about it. Unbearable. Also the microwave’s motherboard had to be replaced. Total garbage.

Oct 03, 2021
by: Vickie

After 3 years our GE French door refrigerator has ice build up coming out of the shelving rack holes. Took the evaporator cover off and it’s all iced up. Technician told us it would be over $500. To fix. We paid over $2000.00 for this monster!! My old fridge of 30 years in the garage still works perfectly. This GE product is a piece of junk!!! Never again will I purchase a GE product!!!

Sep 23, 2021
GE GFD28GELEDS French Door Refrigerator
by: Anonymous

Several Issues since purchase in November 2018 ($2,700 original price) Ice maker quit, no water coming out of dispenser, $100 service charge to clear frozen water lines. Over the past week or so noticed the temperatures in Freezer and fridge have not been cold. Today awoke to puddle of water on the kitchen floor and thawed out food in freezer with room temp food in fridge. fridge is out of warranty and local repair center has a two week backlog. Did check to see if Compressor and Condenser fan running, both appear to be good, internal fan also running. Transferred everything that hadn't gone bad to the 15 year old Whirlpool Garage fridge - Hilarious to see this out last and out perform a supposedly premium brand such as GE. The kicker for me is I have all matching GE Black slate suite in my kitchen (Oven, OTR Microwave & Dishwasher) Also having hard time processing the 10 year parts warranty on my $700 GE Washer and this $2700 paper weight only comes with a one year warranty. Guess GE doesn't have a lot of faith in their French Door refrigerators

Sep 18, 2021
Poor quality and expensive repair NEW
by: Anonymous

Bought a GE French door refrigerator and the compressor went out in three years. The service repair man told me he was sorry that it happened but GE presently has a lawsuit against them for their compressor. It would cost me over $800 to repair it and still only have a one year Warranty.Gòd bye Ge.

Aug 23, 2021
Ge French door refrigerator is a POS!!!! NEW
by: Anonymous

Bought a new GE french door refrigerator in 2001. Biggest mistake ever. Total POS. Hot water dispenser broke on first use. Cold water dispenser hardly works. Refrigerator doesn't cool properly. Bought the Range as well. All were Cafe models. The range is cheaply made. Never again will I by GE

Jul 10, 2021
Furious consumer NEW
by: Anonymous

We have had two brand new GE Profile French door fridges in past 11 years. After several covered repairs and a few we paid, GE repairman said it could not be repaired. GE offered another new one only if it was a GE, for only $1400 more. It is now dead(unrepairable). We dealt with GE saying it needed inverter , on back order, but didn’t know for how long. We finally had our local repair company (who we trust) and not only was it inverter but also compressor! I might also mention, we purchased all new GE profile appliances for our new house, and brand new washer flooded our brand new house first night we lived here. Defective part from factory that tells washer to stop filling! After numerous repairs on dishwasher, we’ve had to replace it. Just spent $340 to repair washer this time. Had many wall oven repairs also. There will never be a GE anything in my house ever!

May 19, 2021
GE Profile French Door Refrigerator Loud Noise NEW
by: Unhappy

I urge all consumers to not by the GE Profile French Door Refrigerator. Purchased March 2021 and been fighting with GE/Home Depot about awful noise coming from the unit - like a freight train. I have reported the issue to MA Attorney General and hoping the will investigate. Don't buy the product or you too will be sorry like the rest of us here.

Mar 10, 2021
Icemaker door troubles
by: Anonymous

Icemaker door troubles
It’s been four years in five repairs and replacements of the icemaker door frost develops or the icemaker to the gasket of the door which is causing ice to frost and bunch up in the icemaker bin and not dispense the same repair was done three consecutive times with GE‘s remedy of an upgraded door which still hasn’t worked one repair from a GE technician just involved hooking up to the USB troubleshooting connector on the top of the refrigerator and changing settings which did not work I am scheduled for my fifth Door replacement and kit I hope to get this remedied before my extended warranty runs out it is a known problem by GE apparently it is a tough six which it seems so simple

Nov 08, 2020
All French door refrigerators are junk
by: Anonymous

I have a ge profile French door fridge. I have had it for 5 years. Trouble every year, spent about $800 in repairs. Still not working. I believe it’s not just GE, but all French door refrigerators. An honest salesman told me when I went to buy a new fridge, to never buy a French door fridge from any maker. They are all junk. Buy side by side, or top freezer. Wish all salespeople were this honest. It’s buyer beware with these expensive pieces of junk.

Nov 05, 2020
“Lasts forever, like a refrigerator” NEW
by: Anonymous

I remember a scientist telling me this referencing a GOES satellite. Those were the times when a refrigerator worked reliably forever...
Now how could you not trust a name like General Electric? We bought a SS GE Cafe refrigerator in 2017 and put it into service after a major kitchen remodel in our AZ home in 2018.
It has the Keurig maker in the door that has never been used. Lots of storage space in this nicely designed refrigerator. We love the lighting - easy on old eyes when digging for something waayy in the back. The compressor is noisier than any previously owned unit. We’ve learned to tune it out. In February water began leaking from within the dispenser door and into the freezer and on the floor. GE repaired it and now in November it is leaking again. Water leaking on your floor is the worst damage that can occur - other than it catching on fire and burning your house down. GE is returning to repair it again. Fortunately, we purchased a 5 year extended warranty because I was told GE only has a 90 day replacement parts warranty. We love the refrigerator design, but we’re not sure about it’s build quality.
If you own this model be very very vigilant for water leakage. Especially if you have wood flooring! I would highly recommend turning your water off if you are away from home for an extended time.

Nov 03, 2020
GE Profile Refrigerator NEW
by: Anonymous

We just bought a new house with a GE profile French door refrigerator with bottom freezer. It is freezing our vegetables and frost is forming on the back vent area. We paid $85 for a technician to come out only to tell us it was a gasket on the door. It was going to be at $585 repair. So, the gasket was replaced and the vegetables are still freezing and there is still frost and condensation inside the refrigerator. This is a complete piece of junk. Do not buy a GE profile refrigerator

Oct 20, 2020
GE profile walk away NEW
by: Anonymous

Complete junk. Leaks water defrosts the freezer everyday temp fluctuations and freezes food in the refrigerator. So basically it freezes food where I don’t want food frozen The plastic is cheap and breaks real easy. They used plastic ball bearings on the drawers which are glued in and don’t stay in place. The auto fill does not work will turn on by itself and water will run. Finally tit makes a real bad noise at times.Most expensive refrigerator I have ever purchased and the biggest piece of junk Had tech come out nothing he could do.

Do not buy

Oct 19, 2020
GE French Door NEW
by: Anonymous

This refrigerator has one compressor with two Evaporators, One for fresh and one for the freezer.

All repair people do not have the software to connect to the refrig and learn the problems. Only the GE repair has the software.

The two on one system seems complicated and is problematic. Ours has broke at least 3 times and still is not keeping the food as cold as it should and we are now waiting for our 4th service. hopfully they will replace the motherboard. The sensors have already been replaced and they ordered the defrosters for both evap but both evaps freeze up and get too colds and get too warm back and forth wacky wacky bad bad quality Never again Chinese GE product for us. Never! South Korean is the last place to look now? Samsung and LG. anything but GE Chinese. (GE sold out to Chinese company) NEVER GE NEVER GE

Jul 30, 2020
2017 GE Profile fridge freezer issue NEW
by: JayLe

Ours is the French door/bottom freezer model, bought with an extended warranty (thank goodness!). The lower part of the freezer stopped working about a month ago and I had to throw out a couple of hundred $ worth of food. The technician has now been here 4 times to "fix" it, has replaced the fan, etc but it’s still not working. He said that we will likely have to get a new fridge since he thinks it is a coolant issue, which apparently cannot be repaired. Buy another brand. This one’s a lemon.

May 23, 2020
Noisy NEW
by: Joseph Pearlman

Model # GFE29HMEEES: This unit is so noisy that it sounds like my neighbor is outside weed-wacking his yard every time it is running. Service came and added an updated module, then came out again to reprogram it and finally, he actually told me to get used to it. The ice maker in the freezer is so loud that we think something has dropped onm the floor in the kitchen. Now it is freezing the food in the refrigerator portion. JUNK! Wish I had my old Whirlpool side by side back.

Mar 21, 2020
Buyer Beware of GE
by: Anonymous

GE Fridge is a brand new piece of junk. Fluctuating and very annoying sounds--like a revving chain saw or cows mooing off in the distance. It’s also so loud that we turn up our TV volume when it starts. It’s been three months now and it’s still drawing my attention away from what I am concentrating on. Now when I want quiet time I go to another room. We live not far from railroad tracks and that sound is less annoying. Maybe if GE could make it sound like crickets that would be more soothing. We would not have purchased this fridge if we were aware of this situation.
We were also promised a rebate of $100. I had to talk to 7 people at GE including the management at the store where we bought the fridge and they contacted to local GE distributor. After two weeks of insanity we got $50 on a debt card. Not worth the time.

Jan 11, 2020
GE door seal failure
by: Anonymous

GE Adora frig Model DFE28 with bottom freezer and French door top purchased at Home Depot Dec.2018. Door seal gaskets will not remain in place. Have had repaired after just 9 months, now door seal on the bottom freezer is completely falling off again. The first repair only lasted 4 months. Water leaks all over the floor and frozen food ruins because it takes at least a week to get a repairmen to show up even though I purchased the extended warranty. Never again GE, and I'll think twice about Home Depot purchases as well.

Dec 31, 2019
Ge profile French door fridge
by: Anonymous

Produce froze once again. So sick of this. Since I bought this, the thermostat had to be replaced, the gaskets were tearing and had to be replaced. Water leaked out of the ice maker twice now, whoich caused the electronic board to short out because the wires corroded.
Called repairman. GE barely left enough wire the reattach the wiring. Told me if it happens again I will need a new fridge. What a lemon.

Dec 21, 2019
by: b moore

glad I bought the extended warranty its been repaired 4 times and ready to call again. Motors and fans kept failing on the last repair he noticed the strip between the doors was not sealing and replaced and thought this was causing all the other problems and now not sealing after a week unless you slam the door (the strip between the two doors in the center) if your having the same problem check this. It should be a recall, how do you go about starting a recall????

Dec 16, 2019
GE Profile Counter Depth Refrigerator
by: Anonymous

Junk, junk, junk. Two years old and one day my husband looks at the kitchen floor and asks me if I spilled water. I did not spill water but this piece of garbage that we spent a lot of money on when we remodeled our kitchen 2 years ago was leaking like crazy. We have the ice maker inside but, we never hooked it up because I wanted the extra room inside the freezer. Because it's counter depth, we lose space inside, oh and yeah also because it's counter depth we paid extra.
The first month I had it I had a problem with anything I put on the top shelf freezing and I was told don't put anything perishable on the top shelf,great so now I lose more room.I didn't take the extra insurance, never thought I'd have to replace a new refrigerator in two years. Am contemplating taking them to court for knowing this is an ongoing problem and screwing consumers who buy this junk.

Nov 21, 2019
by: Anonymous

We arrived in our apartment and were surprised that the builder had all GE Café Appliances in this 3 bedroom apt. The builder thought quality and bought everything from Home Depot. It came with a one year
warranty, so we purchased an additional 5 year warranty from Assurant. With that it has been a disaster with the Café refrigerator model # CFCPIRKBDSS. Assurant has a repair protocol system where they just order part by part instead of trying to analyze, the problem immediately. So what started as a broken ice maker became replacement of the blower, icemaker, and then the master control board. Mean while a period of 10 day with no refrigerator went by. Now after the mother board does not work after 2 months, I am back to square one. Do not buy GE Refrigerator!!!!!!!

Nov 16, 2019
by: Anonymous

CAFE REFRIGERATOR MODEL CYE22SHJSS chrome trim on the shelves is peeling off. $46 each ( need 4) to buy replacements. Unit is 3 years old.
Clearly reflects the quality downfall ar GE.

Same poor quality reflected in the knobs on the GE cafe cooktop that keep breaking. GE glad to replace them with the the same crap quality at $26 each!
I’ll be replacing the cook top ( 3 years old) with brand that still builds a quality product, e.g. Wolf, Bosch, Dacor, etc. once I finish my research.

Jul 08, 2019
GE cafe counter depth French door
by: Anonymous

Wish I read these comments!!!!
Had my kitchen remodeled last year and bought this crappy of a fridge! Not even a yr of use and I already called twice. The left door doesn't seal well since there is accumulation o ice on the inside part of the door. Technician came, diagnose the problem and ordered the part. Before he came back and replaced the door to the ice maker, one of the led light went and he ordered it right away for me but asked me if I was handy enough to install the lights. WHAT AM I?
of course I need up installing the light bulb myself and even before it came, another one got busted. Anyway after a month, I again noticed the same accumulation of ice and called service and had to explain again my case. The rep is sending again a technician for the same exact problem. I HATE THIS CRAP! calling GE and waiting for somebody takes a minimum of an hr and I'm SO UPSEY why I have to deal with this when I bough a BRAND NEW REFRIG over $2000
to be dealing with something youd expect from a Friday out from a flea market. Apparently exchange is not an option and the rep wants to give me a quote if I decide to have it replaced.
GE, are you out of your damn MIND!!!!

Jun 20, 2019
GE Profile French Door
by: Anonymous

I agree with the other person on this list DON’T BUY a GE product. We had to have our GE profile French door refrigerator and have not been happy with it at all. We purchased it in 2009 and started having issues with it within 4 years and it has been worked on twice. I’m seeing the same issue start again. I have had ice build up around the freezer door. It doesn’t get food cold or hardly keep it cold. Today we had a oower surgery and numbers are flashing me supposedly they reset themselves. After 8 hours it didn’t happen then the poster flickered again. We can only get water and there it hardy any ice. We had a 2nd power outage and now who knows when it might start working again. I can attest to the Bosch dishwasher. We also replaced our worn out GE with one and love it.

Jan 25, 2019
Don't buy GE appliances
by: MR Allen

When I remodeled the kitchen 8 years ago, I chose a GE Profile package.
The dishwasher was loud and the dishes came out dirtier than when they went in. I replaced that with a Bosch 3 years ago. LOVE my Bosch dishwasher.
I chose a 5 burner cooktop with a high BTU power boil burner. That burner will not bring anything to a boiling temperature. The telescoping exhaust fan is very loud. The double wall ovens are okay but the convection feature is not true convection. Everything browns darker in the one back corner.
But the biggest POS is my French Door Refrigerator. Is has NEVER worked properly. EVERYTHING IN THE REFRIGERATOR FREEZES. Repair came out 3 times in the firs year while it was under warranty. (They conveniently could not make a fourth appointment because then it would fall under the lemon law)BTW GE's customer service/repair is a joke. It is a bad design. French door refrigerator, two freezer drawers, one compressor. There is a vent in the center bottom, above the crisper drawers. It pumps the super cold freezer air into the refrigerator. The thermostat sensor is on the top shelf. One repair man told me to not place anything on the top shelf (Seriously?) But the real issue is, once the door is opened, the temperature rises and the freezer air gets pumped into the refrigerator. This week I bought fresh fish, placed it on the bottom shelf and when I went to cook it, IT WAS FROZEN SOLID- in the refrigerator. I grabbed a bag of mini cucumbers from the middle shelf- THEY WERE FROZEN AS SOLID AS A CUCUMBER CAN FREEZE. I grabbed some cherry tomatoes, which were crisp and delicious when I put them in the frig but were a mushy mess two days later- on the top shelf- because they had frozen and thawed. I throw away at least $30 of ruined food a week. More than $1500 a year. I should have cut my losses a long time ago and replaced it. It will be a pain because I had it built in to the kitchen. I'm so disgusted with GE I won't buy so much as a light bulb with their name on it.

Feb 18, 2018
GE Junk - Refrigerator didn't last 3 years
by: Julie

When I put in a brand-new kitchen, I chose the GE Profile package. Wish I could have a do-over. The dishwasher doesn't clean well and deposits crud on the glass in the upper rack.

The very expensive ($2,000+) French-door refrigerator is not even 3 years old, and is 58 degrees inside, after freezing the milk in the door for awhile. (Adjusted the temp after the milk problem, then the interior temp soared and won't reset.) NEVER a GE appliance ever again.

Don't want to think about what the repair to this piece of cr*p is going to cost.

Aug 06, 2017
GE French door refrigerator
by: Ann H

Wish I had read the reviews! My refrigerator is almost 4 years old. Had a repair guy here in May, fridge inside was 60 degrees. Worked on a fan inside and left. Three months later, food in fridge is freezing. Door panel temps do not match interior temp of fridge. Replaced a thermistor (?) in top of fridge. Still freezing. I think it is brain dead. One GE repair guy in our area. Called 4 already and no one works on ones 5 years old and newer. GE is sending one Weds. 5 days after calling in. $99.95 for trip not including labor or parts charges. Not a happy camper.

Jun 03, 2017
GE Counter French door PFCS1RKZSS
by: Anonymous

This refrigerator is about 5 yrs old. It has gone out 3-4 times. We have paid for the Tech to come out and fix it each time. He was here 2 months ago and replaced the Power Control Board. He told us it should be alright for some time. Wow really just 2 months later it is out again. This has been very disappointing and we will never ever buy GE AGAIN. We have a GE range, Dishwasher and this terrible refrigerator!

Apr 29, 2017
by: Anonymous

Have a French door GE refrigerator and the top plastic piece that holds the flapper on broke in half - told that this cheap 25 cent piece isn't sold separately and have to pay about $150 to replace the whole part. Have a 5 year protection plan from Lowes but that's a whole other story. 3 weeks and no one yet.

Nov 02, 2016
by: Donna Lewis Nannini

I, along with hundreds,of others have had nothinf bur priblens,with my GE PROGILE, very expensive frencg door refrigerator. HE sold the appluan e division and could care less about leaving us,stuck with this albatross. The new compsny has not stepped up to the plate either to make good. We all got screwed by GE ....THEY SIMPLY DO NOT CARE.

Nov 02, 2016
GE French door refrigerator
by: Anonymous

We just bought a French door with Freezer on bottom and at first it got too cold, now it won't freeze anything. We have had it 3 months!

Oct 08, 2016
by: Anonymous


Jul 27, 2016
Time for Class ACTION SUIT? ?
by: Anonymous


Jul 27, 2016
I also Have Same Issues with this LAME GE REFRIG
by: Anonymous

GE sold it's appliance division to a company named Haile (or something like that). They have NO ONE INTEREST in backing up any purchases. You need to take action and call tour local news channel, the BBB, Attorney General's Office or get a lawyer if need be. They have ripped thousands of people off with their LAME APPLIANCES! I also was a victim with a BAD GE PROFILE REFRIG. Nothing but problems,leaking, frozen lines, no ice, no water, can't keep freezer working, soft ice cream and frozen refrigerator items. It is a disgrace!! They do not care and should be made to pay or reimburse...Donna N. .

Jul 27, 2016
I also Have Same Issues with this LAME GE REFRIG
by: Anonymous

GE sold it's appliance division to a company named Haile (or something like that). They have NO ONE INTEREST in backing up any purchases. You need to take action and call tour local news channel, the BBB, Attorney General's Office or get a lawyer if need be. They have ripped thousands of people off with their LAME APPLIANCES! I also was a victim with a BAD GE PROFILE REFRIG. Nothing but problems,leaking, frozen lines, no ice, no water, can't keep freezer working, soft ice cream and frozen refrigerator items. It is a disgrace!! They do not care and should be made to pay or reimvurse...Donna N. .

Jul 27, 2016
GE Cafe french doors w/ bottom freezer drawer
by: Anonymous

Junk!! Do not buy!! Nearly $5000 and ice maker is horrible! Freezer won't defrost and temp goes down and will not make ice....needless to say, it is only 2 years old! Throwing out and buying a Sub-Zero! Never GE again!!

Jul 25, 2016
GEOrofile series
by: Cleo

I have a GE Profile series about 6 year old have lost a freezer and refrigator of food because it froze up in back and quiet cooling . Today again it froze up and quiet working , called the company but of course it is out of warranty . The seal that is around the doors are awful. I also bought double ovens where u put temp and turn on if already messin up GE iced to be a good brand but not any more. I called the company and of course there is nothing they can do about it.

Jun 30, 2016
by: Donna L.

Please do yourself a huge favor, and DO NOT BUY A GE REFRIGERATOR! Mine is not even 4 years old and I have major problems with it. GE PROFILE rots! No ice cubes, no water, temperature does not read correctly and fluctuated as much as 15 degrees from what mother board states. Leaks all over my new hardwood flooring. Tough to get any kind of real satisfaction from GE. My frug was brojen and out of use for two weeks....Lost food..what a hassel. They just close their eyes to this major problem. I wish I had kept my LG. This has been nothing but trouble. I want a new frig but do not ever intend to but another GE product as long as I live! HELP!

Jun 30, 2016
by: Donna L.

Please do yourself a huge favor, and DO NOT BUY A GE REFRIGERATOR! Mine is not even 4 years old and I have major problems with it. GE PROFILE rots! No ice cubes, no water, temperature does not read correctly and fluctuated as much as 15 degrees from what mother board states. Leaks all over my new hardwood flooring. Tough to get any kind of real satisfaction from GE. My frug was brojen and out of use for two weeks....Lost food..what a hassel. They just close their eyes to this major problem. I wish I had kept my LG. This has been nothing but trouble. I want a new frig but do not ever intend to but another GE product as long as I live! HELP!

Jul 13, 2015
Styrofoam beads inside food compartment
by: Anonymous

I first noticed tiny round foam beads on the bottom shelf of the refrigerator shortly after I purchased it and assumed they were from the installation and would go away. That has not been the case and it has continued to get worse. I probably wipe 3 or 4 tablespoons of beads out of the fridge every week. I worry that some of these might get into my food. Has anyone else had this problem?

Jun 10, 2015
after 6 years
by: Anonymous

After six years the ice maker stopped working and I started noticing ice accumulating under the deli drawer. Extended warranty, which I paid quite a bit for, had just expired. Never had a problem when it was in affect. After reading previous comments, I hesitate spending money calling for service. Not sure if I would be wasting more money. I will not buy GE again. Maybe we should be making complaints to GE and make them be responsible for their product.

Mar 09, 2015
GE Profile side by side
by: Anonymous

Lasted 6 years - now it needs to be replaced. Died Easter Sunday - filled with expensive food - got new "mother board". Couldn't hold temperature - don't remember what they fixed that time. Now, have water pooling below veggie drawer - this is due to "breakdown of insulation between freezer and fridge". It cannot be repaired so now I need a new unit. Paid $2600 for unit new - lasted 5 years - then 2 major repairs in 8 months and dead by 10th month. POS. Going to buy an LG today ---- hope it lasts longer.

Feb 04, 2015
want to throw my GE french door fridge out
by: Anonymous

but I can't afford a new one. GE Profile French Door refrigerator bought at Home Depot 2 and a half years ago - never installed water line because I was afraid of leakage on my hardwood floors. Got leakage anyhow. Where is the water coming from???? Water pools in the space below the veggie drawers. must also drip into the freezer because there is always ice in the space below the freezer drawer. I'd had to call a repairman to the tune of $160 just to come out and look at it. It looked great and I got interest-free credit for 18 months but I really, really should have read the reviews first. My old fridge was here for 20 years, should have just had that one fixed. I'll never buy a GE appliance again.

Nov 03, 2014
leaking water filter destroys our winter home
by: Anonymous

We bought a Florida winter home in July 2014. We returned on Nov 1 and opened the front door to the sound of dripping water. The water was dripping from the filter canister in the Profile refrigerator. The water bill showed several thousand gallons of water had dripped destroying the kitchen, a bedroom that shared the wall, my office, and several other areas of our new home.

I don't know what is covered by insurance, but I hope to recover the rest from GE. The furniture in these rooms had mold lines about 1 to 2 foot from the floor and our new white leather couches had mold on them.

Thanks GE!!!!!

Sep 22, 2014
Ge Refrigerator
by: Anonymous

Just bought a GE French door from Amazon their vendor was HCCOST. Came with sides dented but that was minor. When we plugged it in is when it started to show problems. Water comes out luke warm, ice sprays all over the floor, noise like a freight train in kitchen, if you set it for 3 oz it gives you 8. HCCost has offered me 200.00 off the 2,100 I just paid for this damaged unit Beware Beware wish I had read the reviews,

Aug 27, 2014
repeated problem, no fix
by: Anonymous

The main control board on our 28.6 cubic foot french door has been replaced three times. The refrigerator temperature is in the low forties at the coldest setting. The unit is less than two years old and repair offers no guaranties that it can be fixed. At this point it is possibly spending more money on a futile repair effort. Very disappointing to say the least.

Aug 17, 2014
GE Profile French Door
by: Judy

Does anyone have a problem with bottom freezer drawer freezing up while being left open for 10 minutes while cleaning
It is almost impossible to close.The runners freeze up. Why does this happen?

Jul 18, 2014
Everything Freezes
by: Illinois

We have thrown out a lot of veggies and dairy because the problems with freezing...temp is set at 40 degrees and it still freezes. Even the water line freezes. The repair person from the family appliance business we bought it from came and used freezer tape in the back of the fridge inside and said...That should take care of it...really freezer tape.....hell duct tape may have worked better...LOL. That was 2 years ago...still have the problem....won't buy a GE again.

Sep 01, 2013
ge french door refrigerator
by: l.p.logan

we have been totally disappointed with our relatively new GE Refrigerator. It sounds like a gun firing when ice is made and then on several occasions ice falls on the floor when you open the door.Now we have water in the lower portion of the refrigerator under the drawers. My wife will never buy another GE product.

May 02, 2012
by: Anonymous

We absolutely HATE our GE profile french door refrigerator; first it was the door seals-two replacement sets, now it will not stay cold and the fan runs very slow. It is not dust-we make certain to clean under and behind it every few months. I agree, this is a piece of junk that we paid $2,100 for only 6 years ago. The refrigerator we gave our kids ran for 20 years and is still running. What worries me is the commercials that GE is building medical equipment and involved with air travel-Heaven help us ALL!

Jul 31, 2011
Our GE Profile French Door Refrigirator is a Piece of Junk
by: Brigitte

This GE Profile French door refrigirator is a piece of Junk.

  1. Temp is set as recommended and everything one places beyond the middle of a shelf freezes
  2. The plastic parts in the freezer are of such poor quality they break. The first piece broke after the first week. They replaced it, shortly thereafter it broke again. Today another thin plastic part broke
  3. Screws on freezer handle fall out etc.

I had a Sub Zero for 20 years. Yes, it was more expensive, but it did not fall apart. It was American made and not in China.

I'll bite in the sour apple and buy a Sub Zero again the next time.

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