Whirlpool Freezerless Refrigerator (model# EL87TRRRQ05)

(Wake Forest, NC)

I purchased a Whirlpool Freezerless Refrigerator in 2008. In 2011 the problems began.

First water began to leak under the bins in the bottom. This was fixed pretty easily and luckily I had an extended warranty.

Six months after that and no warranty it stopped cooling completely. The tech quoted that it would cost over 500.00 and I would be better off to buy a new one.

Whirlpool customer service said there is no noted problem, parts will fail, and once it is out of warranty you are on your own.

I realize things happen but a reputable company would work to satisfy its customer. I only asked for the coil since they obviously have problems and said I would pay labor.

I don't know about you, but I expect appliance parts to last more than 3 years. They are basically a rental business with the pretense of selling. My rental cost over 300.00 per year.

They offered a coupon toward a new unit. Who in their right mind would do business with this company again?

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