Whirlpool Freezerless Refrigerator (model# EL87TRRRQ05)
(Wake Forest, NC)
I purchased a Whirlpool Freezerless Refrigerator in 2008. In 2011 the problems began.Click here for more on Whirlpool Refrigerators
First water began to leak under the bins in the bottom. This was fixed pretty easily and luckily I had an extended warranty.
Six months after that and no warranty it stopped cooling completely. The tech quoted that it would cost over 500.00 and I would be better off to buy a new one.
Whirlpool customer service said there is no noted problem, parts will fail, and once it is out of warranty you are on your own.
I realize things happen but a reputable company would work to satisfy its customer. I only asked for the coil since they obviously have problems and said I would pay labor.
I don't know about you, but I expect appliance parts to last more than 3 years. They are basically a rental business with the pretense of selling. My rental cost over 300.00 per year.
They offered a coupon toward a new unit. Who in their right mind would do business with this company again?
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