We had an independent repairman come out and told us it was unrepairable.
Then Maytag/Amana/Whirlpool/every brand on the flippin' market said they wouldn't do anything about it until their own guy came out and deemed it unrepairable (which we had to pay for--now $200 in).
Of course, the repairman said it could be repaired for $700--the part cost $20 but it would be extensive labor.
Needless to say now we are investigating non-Whirlpool brands for our next fridge--which leaves us with LG and Samsung (who knows if they are reliable).
Also, interior parts were cheap and the drawers never opened easily and broke within 6 months. I do like the bottom freezer though.
The SAME thing has happened to our 4 year old KitchenAid french door refrigerator! Thank God we had purchased a 5 year warranty, BUT we have had to have 4 repairmen out in the last 6 months and it is just FINALLY this repairman that informed us it was low on freon! Obviously, it is a flaw in their equipment! Refrigeratorsthis age should NOT be having this issue!
Jan 21, 2016
a fix for refrigerant leak any fridge with this problem by: j rasmussen
Our piece of junk 2 year old Whirlpool French door model WRF989SDAH00 stopped cooling. Did not purchased an extended warranty. Wish we had. Whirlpool did replace the evaporator and dryer as that was under a 5 year warranty. Two days later it stopped cooling.Called repairman, coolant was added and again in two days it stopped cooling.The AE qualified repairman could not get to the leak/leaks, after conferring with Whirlpool, the refrigerator was deemed not"repairable". Whirlpool offered no resolution ,just throw it away. I discovered a wonderful product while researching the problem. A/c Leak Freeze was made especially for refrigeration systems.I bought it on Amazon. Called the AE repairman had him recharge the system and add a partial amount of the Leak Freeze. The refrigerator has been working great for 6 days now. Even runs cooler and quieter now. We contacted Leak Freeze support for more detail instructions and they were extremely helpful answering each of the emails I sent within a couple of hours. Only partial amount of Leak Freeze was used. If you use to much you can create a problem. So email Leak Freeze support for advice on the amount to use. I wasn't sure if Leak Freeze would work, but figured what did we have to lose. And it worked fantastically. It appears the new models of French door refrigerators have problems, even though I hate extended warranties, I suggest buying one!