LG French Door Refrigerator Reviews Model #LFX23961ST
by John H.
I feel like I have to add to the LG refrigerator reviews on this site as my ice maker leaks and does not work.
It displays Er 1F
, so this is not an unknown error. We are in our 6th month of trying to get it fixed or replaced
. Horrible experience with LG "service"
. The first service company was inept, the second was at least polite. Both got in a "parts" loop where the wrong part or incomplete parts have been sent
. Both have quit the problem and referred us back to LG service
.The ASC Admin Account Representative for MA and PA promised us quick resolution
. We did not hear back from her
and after more emails, we eventually got this note:
- "For this you need to contact customer service. I deal directly with service centers only and their account issues. The number for customer service is 800-243-0000".
Which put us right back in the 800 number loop!!!LG is a HORRIBLE COMPANY to deal with!!Click here for more LG Refrigerator Reviews
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