LG Appliances Suck!!

by Anthony

I have had the same problems as everybody else.

I bought over $13,000 in LG appliances -- all top of the line. Refrigerator, stove, dishwasher, washer, dryer, microwave.

My refrigerator has leaked water 4 different times, and has severely damaged my floor. I purchased an extended warranty on all of these appliances.

The refrigerator has leaked from, you name it, the faulty water lines, faulty icemaker, cracked water valve.

Now my Dishwasher is leaking around the bottom seal of the door.

This LG stuff is PURE CRAP!! I am getting ...a complete runaround on them fixing my floor, due to the damage. I wish there was a class action Law Suit I could join.

I am seriously debating calling an attorney myself. I am SERIOUS TO EVERYONE.

If you are in the market for new appliances. DON'T BUY LG Products!!! You will be sorry you did, Trust me and everyone else here and all over the internet.

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Dec 04, 2019
LG Fridge and Dishwasher dead within 3 years NEW
by: Anonymous

Never again will I buy an LG appliance. Within weeks of the 3-year anniversary of buying it, the compressor on the fridge is dead. They will be fixing at no cost, but from what I've read, I'll need to be budgeting for a new fridge in the next year or so.

Two days after the fridge stopped working, the dishwasher has died. They've added it to the repair ticket, but unless it is the motor, I am out of luck on the warranty. (It's not the motor. It's the control panel.)

Now I'm waiting for the washing machine to fail.

Thank God for cyber Monday. Got a new GE dishwasher for a great price. Sure hope it lasts longer than LG.

Nov 09, 2019
Appliance Died After Only Three Months NEW
by: Anonymous

We have had the refrigerator for less than three months, and it completely quit. Lost all food. A joke.

Sep 25, 2019
LG is worthless!!! Do not Buy any LG appliances NEW
by: Jeff

LG basically sells disposable appliances! Yes that is right, disposable lol. We have an LG refrigerator that is not even all that old. The fridge became one big freezer so we called the LG tech. The tech came out and ordered a needed part. He then came back out to install but found it was the wrong part. When doing some research with LG the tech found the part is no longer available!?! The fridge cant be fixed. Long story short, if you need or want your appliances to last longer, or at least be repairable after 5-10 years, DO NOT BUY LG!!!!

Aug 27, 2019
Sad they won’t make an exception NEW
by: Anonymous

Have tried reaching out to LG on multiple occasions. Between our LG electronics, washer and dryer and all of the appliances in our home, everything is LG. Dryer drum completely separated, as in it cracked at the weld points. This was a top of the line unit, the most expensive option Best Buy offered. Luckily warranty covered it but it was a giant pain. I had never had a dryer do that let alone one that was practically new. Washer broke out of warranty more times than I can count, LG refused to help. After spending more in repairs than the dryer was worth, I gave up and bought the cheapest Amana I could find and it’s been an amazing washer for years. Now after my ice machine breaking, and now the refrigerator no longer cooling I paid $95 just for the repair guy to tell me the compressor is broken and it will cost $1,100 to fix?????? I tried to ask for an out of warranty exception from LG given my loyalty but they refused! You think after spending over $10,000 in electronics and appliances they would appreciate me as a customer more. They offered to send a tech out to repair at 100% my cost or give me a 20% discount on another fridge!!!! Never again LG!!! I’m embarrassed by how much money I have spent with you and how many customers I’ve sent to you!

May 14, 2019
No one home at LG Service
by: Russ K

The online service request for products under warranty is a hoax and black hole. Spent 2k on LG front load washer and dryer 11 months ago. We use each about 3x per week. The dryer handle design and fabrication is defective causing the front window to crack. If we continue to use the dryer ie., pulll the handle in a normal way, eventually the handle will break off (after express warranty expires.)
LG has an online service request platform that promises a response ( telephone call) within 24 hours. We followed all instructions meticulously when we sent in our complaint, uploaded purchase invoice yada yada. It has been a week with no response. We relied on the warranty and service promise when the purchase was made. We can claim a lifetime warranty based on our timely claim & their breach but I’d rather have the drier we were induced to purchase. I know LG will drag feet for a month mistakingly thinking they will run out the one year warranty.
Has anyone else been denied coverage where service request was made in 11th or 12th month??

May 05, 2019
LG ..stay away NEW
by: Anonymous

Absolute garbage..we have LG fridge, dishwasher dryer microwave stove...we bought this home one year ago the owner told us that the appliances were only a few years old..these apliances have been nothing but trouble we had to call serviceman
4 times for different problems..too numerous to list..we are now having problems with the diswasher..customer service is as helpful as their
products..i will never buy an LG appliance ..please..stay away from the disaster that is LG..Lousy Gamble

Oct 13, 2018
LG appliances are absolutely JUNK !!!!!! NEW
by: Jeff Brown

Refrigerator compressor quit in less than a year. No parts available for months. It was repaired after months of waiting and the new compressor quit after 7 months. Costumer service is terrible after an hour on hold. Rude call center half wits. Warped hardwood floors after leaks. If you buy LG you will regret it.

Aug 02, 2018
Never again LG! NEW
by: Anonymous

LG TV, Phone and Washer all died after a few years of light to regular usage.

Three strikes you are out LG!

Mar 06, 2018
Do not purchase anything LG NEW
by: LG is the worst!

Please do not purchase any LG appliances!!! We moved into a new construction property two years ago and bought a new stove, dishwasher. We brought our fridge, washer, and dryer (all only a few years old). I threw the fridge out after weeks of going back and forth with Warrentech and LG. The dryer is not repairable the mailed us a check. My dishwasher is piece of crap! My double oven is now having issues! The customer service is horrible!

Feb 11, 2018
by: Anonymous

I purchased a LG package Refrigerator, Gas Stove, over the stove microwave, dishwasher. After 4 years my Refrigerator died. A year later the Dishwasher, and the microwave and a few months ago the oven in my stove. I had to replace the refrigerator in 2013, and today I notice my refrigerator went out AGAIN. I called the warranty place and the earliest they can be out is Tuesday February 13, 2018. Now I had to throw out all my food. I have children and had went shopping and do not have the money to get more food nor eat out. But to have gone through 2 refrigerators in 9 years is crazy. As a single mother who lives check by check, this is not right. My Stove stopped working and I cannot afford a house full of new appliance. The top part still works but the oven don't. Hopefully LG will reach out to me about this situation.

Nov 13, 2017
My two year old refrigerator has died NEW
by: Anonymous

So how do we do a class action lawsuit. Pay $1,000 for a refrigerator and $400 to get it fixed in two years. Horrible.

Someone should sue them or do something and sadly consumer reports must be paid by them because they have good reviews.

Jun 26, 2017
expensive fridge
by: sarina

Purchased the top of the line LG fridge and within 4 years it broke down.

We called service, it took one week to attend because the service man was "so busy" and deemed our fridge repairable.

He filed a notice to LG Canada and we have waited 3 weeks. I called everyday, the Service representative informed me that it was approved however it take 7-10 business days before it get formal approval.

No one informed us of the 7-10 days formal approval process. I asked if there was an expedited approval process seeing that I am 83 and my wife is 78 and we have been without a fridge for more than 4 weeks.

LG service representative told me she would call me back with an answer and I AM STILL WAITING FOR THE CALL BACK.


Apr 10, 2017
LG products suck
by: Kim

MY LG front load washer lasted less than 2 years.

Bought and LG tv and within 5 mths the HDMI ports stopped working. LG products suck.

Feb 24, 2017
Don't by LG
by: Anonymous

My LG dryer, Fridge, and microwave failed within 3 months of each other. Do not buy LG.

Sep 19, 2012
Terrible Unit
by: Anonymous

I bought a 3 door model from Sears. The ice dispenser has gone out and the left side is so cold to the touch it is clear it is missing insulation. Sometimes it will freeze food in the fridge for no apparent reason - we've not changed any settings.

Even though it's not that old (> 3 years), I am considering replacing it.

I certainly tell everyone I know to steer clear of these. It's not worth the cost of a lawsuit, so I hope all the negative reviews I've placed help to keep this crap from spreading.

Very poor reflection on Sears

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