Samsung Hub refrigerator Model RF27T5501SR/AA - Looks good but can't find the part to fix it!!

by Donald Edwards
(Atlanta GA USA)

I purchased this unit with Family Hub directly from Samsung on 9/2020. Just three weeks ago (only three years later!), the compressor failed!

We bought a replacement compressor that came broken when we took it out of the box.

We called and asked how long it will be before we can get another one, but they have absolutely no clue when another compressor will be available!!

At this point, we have been without a Refrigerator for three weeks!!!!

All I can say is definitely don’t be lured by this high-tech "family hub' unit.

All Razzle and no Dazzle.

What good is a warranty when you can’t get a part?

At this point, we've lost all of our faith and trust in the Samsung brand.

Take our advice, and whatever you do, don’t buy a Samsung refrigerator. Go with LG or any other brand because this is beyond ridiculous!