Samsung RS263 Side by Side Refrigerator Review

by A. Bailey
(Atlanta, Ga)

To start my Samsung refrigerator review, we got our Samsung fridge delivered on 10/21/10 from Sears outlet. We gave it a few days to 'settle in', and there are things that are good.

The icemaker works well, water/filter is okay, too. The blue lights & little ding-dong noises all suit us fine & dandy. It makes strange little growling noises like a platypus. Guess that's the icemaker cycle -- I can deal with that.

My MAIN concern, though, is that the fridge door does not seem to have that tight, vacuum-feeling fit when you shut it -- and you have to SLAM it.

I swear it's not a good fit. It sticks out almost 1/2 inch more than freezer side door.

The guy from Sears who came out & looked at it (yeah, we've already had to call them) said, "Oh, it's just the way it was packed, you know, the gaskets are smushed sometimes and sometimes they aren't." Hmmm....can you say baloney?!?!

He did run some diagnostics & said there was an electric malfunction - the compressor was not getting the voltage it needed to kick on the fridge side.

Oh, so THIS is why our food is NOT any colder than 41 degrees F?? Even on the "Supercool" setting, (for those who don't know, this is the coldest one you can program for the fridge side)??

Previous to this, we bought a Maytag fridge -- OMG what a nightmare!! Because of the horrible problems with that one, we are very vigilant about our food safety and bought 2 industrial thermometers to double check every zone.

Sorry I know I'm a bit verbose, but this is really making me uneasy ! Anyone else out there have these problems??