The Inside of My LG Fridge Looks Like a Piece of Junk!! All of the Plastic is Cracking!!

We bought our LG fridge (model LFC25760ST) about 3 years ago and before paying our last payment on it all the plastic parts inside started cracking and breaking.

I wasn't sure if my children were being to hard on it or if it was an inherent problem with the fridge. Now I know it was not us.

I don't even want to call LG to get replacement parts because I don't know how long they will last.

My LG fridge works fine so I am happy with that, but the inside looks like a pile of junk.

The sales person at Home Depot said it was a good product, NOT SO MUCH!!!

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Comments for The Inside of My LG Fridge Looks Like a Piece of Junk!! All of the Plastic is Cracking!!

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Nov 16, 2016
Plastic has cracked! Unbelievable. NEW
by: LydiaL

My LG fridge is now 4 years old. After the first year I had one crisper drawer crack where the wheel is attached. By the next year they were both cracked, still usable, never complained. Next was the glide and serve plastic that broke. Then a few months ago the plastic on the mullion (flapper that allows you to close either door first on a french door system). It is my husband and I and it is definitely not abused.
LG offered to sell me the drawers $110 each and glide and serve for $130. The mullion I would have to order from a technician.
I told them I loved my fridge (except the plastic) but would never order from them again, they didn't care.

Nov 05, 2016
Plastic cracking on inside back wall NEW
by: My LG dishwasher is awful, too!

I noticed the crack this morning, and I am not sure if it will affect the performance of the fridge. I'm reluctant to have LG come again to inspect and repair since we've already had issues in the past, and I'm over giving them anymore of my money. Any advice? Has this specific issue happened to anyone else here?

Nov 04, 2016
same with a whirlpool !! NEW
by: Anonymous

I have exactly same problem with a whirlpool !!! After one year all the plastic is cracked, broken and I stress when I open it because all the drawers broke !!

Jul 11, 2016
7 years old LG NEW
by: Anonymous

I agree that LG uses BAD plastic. Our drawers started breaking when it was 3-4 years old, but that is not such a big deal. The big deal is that the water in the fridge contacts degrading plastic.
Last year the water valve broke and I removed it to change it. Inside, all the black rubber seals were turning to a black dust, which was mixed with water used to make ice and to drink. The plastic body of the valve was also degrading.
That's what we drink from the LG fridge!

May 30, 2016
cracked within 2 years NEW
by: Anonymous

purchased a lg fridge 5 years and thought it was odd that the plastic parts cracked so quickly - within 2 years. first it was the bottom supports, but now even the crisper bins have broken edges and it takes quite an amount of shoving to get them back into place. now i see that lg clearly uses cheap grade materials. will be buying a north american or japanese brand next time.

Apr 06, 2016
LG shelves cracker NEW
by: Anonymous

I've had my LG french door refrigerator and both door shelves cracked within 2 years. LG won't replace it. We also have LG front load washer and dryer and both doors are cracked in the same places. They definitely have some quality control issues with their plastic.

Apr 01, 2016
Not just me then NEW
by: Susan

Within a year the salad tray had broken, we cut new wood to line the internal door racks, the glass shelves broke away from the plastic surround...etc etc.....the back of the bottom tray is so badly broken it's sharp jagged plastic...never again

Mar 15, 2016
LG french door NEW
by: janice morosini

Not even 15 months old and the interior glide and serve drawer cracked. The shelves are collapsing and the plastic door storage broke in half and everything in it came crashing to the floor. Called LG twice and twice they sent the wrong parts. I returned to the store where I purchased it. They, as well as LG, will not do anything about it. Never again will I purchase anything from LG. Did someone mention a class action lawsuit?

Feb 20, 2016
I feel like I have found a much needed support group
by: Anonymous

Everything breaks on the inside of my LG refrigerator...we have had to replace the shelves MULTIPLE times. It is also very loud (which I've heard is the case with "newer" refrigerators). Anyway, I'm so stressed any time I even pull a drawer open or put something on the shelves...hold a gallon of milk on the shelves???!! Are they crazy!? Will never buy an LG fridge again. The fridge works great otherwise....using decent plastic for the cosmetic stuff should have been easy for LG -- FAIL.

Jan 15, 2016
Mine is Junk too!!!
by: Anonymous

All of the drawers and shelving are cracked and falling apart we can't use the produce drawer I had to buy a basket to put everything in. The bottom shelf is all cracked and the center support completley broke off. PIECE OF JUNK!!!!!

Jun 24, 2015
My LG Fridge too
by: D Ellis

We purchased our LG Fridge (bottom freezer) in about 2012. The plastic of the shelving became brittle, the top of the glass shelf for the bottom drawers cracked with very little use. This is my 4th refrigerator and this is the first time I have ever encountered a problem with the parts deteriorating like this. The Customer Service person I spoke with at LG claimed it is 'cosmetic' and therefore not something they will repair. We debated for a short while about what actually constitutes 'cosmetic' and when it was clear that her cue-card only had the one answer, I gave up. I have now paid $160 Canadian for 2 shelves. This is the second time I've paid for a replacement shelf...
I agree.. maybe we should look into a class action lawsuit.

May 09, 2015
Lg 25760st insides breaking from the beginning
by: Anonymous

We purchased an LG refrigerator from Home Depot, they recommended it. The drawer wheels popped off withing weeks, now it's the shelves are breaking, drawers broken, crisper broken... Where is that class action lawsuit?? I called lg, they want me to hire a service person to drive 2 hours to my house, look inside charge the crap out of me to say, yep it's trashed!

Apr 25, 2015
Same Problem
by: Anonymous

We bought our LG refrigerator in 2008 and not even 2 years later the drawers and shelves starting breaking and we had to throw them out. We did not replace them because the new ones would also break, and we didn't want to throw more money away on defective parts. Know what we are using now? BINS WE PURCHASED AT THE DOLLAR STORE!

We have a nice house, and a beautiful kitchen, and this is what we have had to put up with.
Yes, LG should do something about their crappy product!

Jan 22, 2015
Still falling apart
by: Anonymous

Mine just keeps getting worse. I've commented on my LG refrigerator before, but I've had new problems. The door handles have fallen off so now we have problems just to open this piece of junk. What I don't understand is why a lawsuit against this company isn't possible????? I'm sure there are many more people with the same problems that don't know about this site, I feel we have been robbed of our hard earned money.

Jan 11, 2015
LG refrigerator is falling apart
by: Kristen

Every time I open the refrigerator it seems another part has broken. The drawers have fell part, it looks like a massacre

Jan 11, 2015
LG refrigerator is falling apart
by: Kristen

Every time I open the refrigerator it seems another part has broken. The drawers have fell part, it looks like a massacre.

Jan 05, 2015
Salesmen Don't Care
by: Anonymous

I recently ran into a salesman for LG who tried to convince me after I am fed up with all the broken parts of my fridge to buy another one. She said she had actually not heard about all the plastic parts breaking and gave me her card. I sent her all the pics of the broken crap in my fridge and sent her to this website, with the comment that I couldn't sell this crap to people with a clear conscience. Needless to say I never heard from her again. I know most people dealing with the problems of these fridges don't even know about this website. I am not surprised after bringing it to their attention that they don't care.....they have your money, why should they! I too am about to cut my losses and dump it in the recycle where the dishwasher went not too long ago.

Jan 05, 2015
Same with electrolux
by: Anonymous

I have been searching for replacement plastic freezer drawers, shelves and accessories even if not brand name or other make/model to no avail. Just moved into a fairly new flat but problem is with a completely working fridge but want to replace all parts inside. The prices are just astounding at anywhere from £25-£35. It would be cheaper to throw away a working fridge and buy a brand new one?

I would have thought a mere £5-£8 but shocked as He*l to find out that a plastic piece that will eventually break again costs more than an Oak dining chair I bought!

This is a definitely untapped market to get into.

Disappointed

Jul 27, 2014
Not just LG
by: Nana

The interior plastic problem is not just with LG. I bought a Frididaire Gallery Series refrigerator and the plastic literally fell apart in my fingers. I am a senior living alone so absolutely no abuse to the unit. I had it taped everywhere with duct tape to keep it halfway usable. I then moved and vowed to not buy another Frigidaire. I paid a premium price to buy a Maytag, relying on their good name. Low and behold before the first year was up the plastic started doing the same thing. My crisper drawers are now just sitting on the bottom of the fridge as the slider simply fell apart. I am now once again getting ready to move and need to buy a fridge and I have no idea what brand as this plastic issue seems to be a plague on all the brands. Kids toys have better quality plastic. I do not understand why the companies are not addressing this problem. The unit works fine but the interior is a disaster.

Jul 20, 2014
Annoyed & Frustrated
by: Cherie Kelly

I've only had my fridge for a couple of years and I am seeking replacements parts - broken plastic shelves and crisper drawer that fell apart in my hand also - and I can't get them anywhere in Australia. My parents have a fridge in their garage that they've had for 40 years that looks better inside than mine. It works fine and is also silver on the outside. I was relieved to find this forum. I like the twitter idea - I might do that.

Jun 23, 2014
Update on LG Fridge Shelves
by: Gaald

I have an update on my post below. After getting nowhere with LG customer service using their toll free number, I vented my frustration with LG and their customer service, and their crap fridge shelves on twitter. I included @lgcanada in the messages I posted and within an hour someone there responded, and they helped me get my mother sorted out.

Her fridge has a full set of shelves again, and they gave them to us at no cost. It was nice to have someone finally understand how bad the situation was, and they went above and beyond to help my mother out. It's too bad the shelves are still flimsy crap. But at least we have them.

Jun 09, 2014
LG Fridge Shelves are total junk!
by: Gaald

We bought an LG fridge in 2008, the LRBN20514BK and while the fridge itself still operates satisfactorily, the shelves are a total disaster!

A few years after purchasing the fridge the bottom shelf completely fell apart, we called and purchased a new one for a ridiculous price. Since then shelf after shelf started to show damage. We tried to manage as best as we could, because buying replacement parts were expensive, and it's the same easily breakable junk. At this point our fridge has lost the full shelf, the half shelf without the drawer, and for a second time the bottom shelf has totally broken again.

I tried looking for other options, like finding metal shelves that might fit instead of the plastic, but either my google foo is terrible or there is no such thing.

Jun 01, 2014
Plastic inside.........rubbish
by: Woody in Sri Lanka

So LG products are everywhere! I assumed my problems were Sri Lanka based.I have an upright fridge/freezer, top of the range in stainless steel. Looks GREAT, BUT......I have been waiting a year to have a replacement snack-drawer side runner, so cannot use the drawer,and need a similar side runner for the salad crisper, recently cracked and broken in several pieces. I have ordered from Colombo, and imagined a speedy [if expensive] replacement, but no luck.In the great scheme of things, LG appliances are comparatively cheap, obviously using inferior plastic for the interior; so why are replacements SOOOO expensive. From comments below, all customers appear to suffer from the same problems. LG, PLEASE GET YOUR ACT TOGETHER AND DO SOMETHING ABOUT THIS......

May 26, 2014
Update on my piece of junk
by: Brenda

Forgot to mention the handle on the freezer drawer (botton) lasted about one month before it came off in my hand. Like another person stated- only 2 seniors living here my husband and myself and we are not hard on our possesions. This is so wrong of LG to not back up their product. Can't believe there uis no class action going against these crooks. We are on a fixed income so we are stuck with piece of junk until we can afford to replace it.

May 26, 2014
Update
by: Liz

Well I am updating my comment. It's even worse than what I last posted. I purchased a new piece to hold the glass to the tune of $125 and now that is broken in not 1, not 2 not even 3, but 4 places so my bottom crisper won't pull out. I just threw out the part directly above it that held the third drawer as all that was holding it in was a twist tie I put there. So that and the drawer are gone. As I posted before only 2 seniors living here, nobody is hard on the fridge at all. My husband never opens the door. I went to the store where I bought it and they are going to give me a credit for a new fridge. I am purchasing a GE which the repair store in this area said is the only appliances that aren't requiring a lot of new parts. I hope someone can get this class action going. He also said it's worse if you bought a GE washer as the parts are not available at all. Many people have said it but this is criminal behaviour, fraud, and anything else you want to call it. They are simply taking peoples money and giving them nothing in return.

May 26, 2014
LG should be ashamed !!!
by: Tom Dragos

Saw the comments on this board and couldnt agree more. The inside of the fridge(LRSC26925TT) looks like cheap plastic there is not a shelf in the fridge that is not damaged!!! To boot if you want to replace a shelf or drawer the cost is 90$ minimum per part, but who wants to pay that much for the same garbage.
LG should step up to the plate and offer the replacements at a deep discount -- maybe what they are worth 3-4 $$ each - because LG will never get another penny for any product they put out from me.
Cant wait to replace this piece of garbage.

May 04, 2014
Lg LDN20718st - FAlling apart
by: Anonymous

Wow, I cannot believe the comments, it's exactly my problem. All the plastic in my fridge, only 2 years old, is cracking and falling apart.

I hope this webpage stops most people from buying LG appliances. I will never buy another. Great looking fridge on the outside but now we have only one shelf and the crisper drawer is sitting on the lower shelf above the vegetable drawer. Parts are expensive and I'm sure will also break. So I have a disposable refridgerator. I work too hard to waste my money on a product built to gain the most profit by using cheap plastic.

Years ago people would use old fridges out but their house with the back to the ground to use as a garbage box. That's what this product is with garbage already in it.


Mar 24, 2014
Plastic Disaster
by: David K

I have over the past few weeks corresponded with LG about my disintegrating fittings inside my refrigerator. A
Further requests from LG to provide photos and original purchase details, which I duly obliged. Despite my compliance LG's response has been they will not replace the damaged items. The responses have been bereft of any explanation or reason why they are refusing to support this product.
The product was priced at a high quality price and clearly made from substandard materials. Has any one had any satisfaction from LG?

Feb 26, 2014
LG. refrigerator model LRFC21755ST. Is garbage
by: Jan Byrne

I'd like to join a class action suit! This fridge has fallen apart from day 1 !! Clip snapped off that holds left door closed
Light melted its own casing & any plastic tops of containers stored on top shelf! This defect won a class action suit against LG
Freezer leaks & forms 1/2 " solid ice slab on bottom of freezer floor. Has caused damage to my wood floor & cabinets on either side of fridge. This I'd like to file suit for as many others have same problem!
All drawers have cracked off runners & bottom whelp warped as well.
How can anyone buy an lg fridge??? The government should ban them from bringing Korean made crap into our country under false pretenses of quality appliances!

Feb 26, 2014
LG. refrigerator model LRFC21755ST. Is garbage
by: Anonymous

I'd like to join a class action suit! This fridge has fallen apart from day 1 !! Clip snapped off that holds left door closed
Light melted its own casing & any plastic tops of containers stored on top shelf! This defect won a class action suit against LG
Freezer leaks & forms 1/2 " solid ice slab on bottom of freezer floor. Has caused damage to my wood floor & cabinets on either side of fridge. This I'd like to file suit for as many others have same problem!
All drawers have cracked off runners & bottom whelp warped as well.
How can anyone buy an lg fridge??? The government should ban them from bringing Korean made crap into our country under false pretenses of quality appliances!

Feb 23, 2014
LG Plastic disaster
by: David K

5 year old LG 2door fridge, every shelf has cracked and broken the are no shelves left in the doors. Haven't been able to get replacement parts the fridge is running fine but is useless. I have a 30 yr old rank arena fridge in the garage the plastic shelves in the door are are as good as new.. Not happy

Feb 21, 2014
LG Lousy Gargabe
by: Liz

I have had the same experience, everything in the fridge crumbled. They also have the worst service ever and my regular appliance guy said they are not allowed to get the parts only the Lg Service men can get them. I am also tired of being told I am the only one. I agree that there should be some sort of action, that this ranks in with criminal behaviour. At this point LG knows there stuff is crap. I have had 2 of those plastic pieces that hold the glass in, in less than 3 years, now I glued it (@$150 ea). I am not buying another one. I now plan to print and take these reviews back to the store where I purchased it and ask for a trade in value. The dishwasher has had $200 repairs and the paint wore off the stove. They replaced the top after a fight and the same thing has happened. L ousy G arbage. Tell everyone you meet, maybe the bad reputation will stop them.

Jan 10, 2014
lg junk
by: Anonymous

We should start a petition against Home Depot they recommended the line of appliances

Jan 08, 2014
cheap inferior plastic insides
by: Anonymous

My SS LG is 3 years old. I have already replaced the bottom pull out drawer the first year. The two crisper drawers are broken and the top glass shelf is not being supported by the cheap plastic. My Amana refrigerator lasted 10 years and was in perfect condition when I replaced it with this piece of $%#@@. LG is not quality.

Oct 16, 2013
LG Fridge falling apart inside
by: Anonymous

I could not believe the mess of my well cared for fridge. All the bottom has completely fallen apart. The crispers literally have a piece of glass over the drawers as all the plastic tracks have crumbled. Piece of crap!! I will NEVER recommend this company or their products to ANYONE!!!
Completely disappointed!

Aug 06, 2013
LG Junk
by: William

I have replaced my shelves once and the new ones are falling apart. This is a fairly new fridge. LG should do something to make this right - at least put out better quality replacement parts. Never buying one of these again.

Aug 06, 2013
Piece of junk
by: Brenda

My LG refrigerator started breaking after one month of normal use ( we don't have any children at home) just my husband and I.So disgusted with this garbage.We are senior citizens and can't afford to buy another after only four or five years.

Mar 11, 2013
Westinghouse too
by: Anonymous

My 'new'Westinghouse model WSE6100PA7 is cracking up. When wiping down found rear interior wall has several cracks and a shelf has the corner broken away as thought it has been whacked against a brick wall. Utter disbelief until I began googling. My old Westinghouse fridge was 25 yrs old when I decided to renew after a reno to the kitchen.

Jan 06, 2013
I second the motion for a class action suit
by: Anonymous

I second the motion for a class action suit.
It is absolutely criminal to sell this kind of junk to the public.
Where do I sign on?

Jan 06, 2013
the interior plastic is total crap
by: Anonymous

the inside of my refrigerator is also destroyed. In fact, it started to fall apart within the first year of getting it!!! the shelves and drawers just began to snap and crack all over the place. We were in shock! The refrigerator we had before this lasted over 25 years and the plastic was still in perfect shape when we retired it! But the LG is absolute junk!!!!!!! It is criminal that they should be able to sell such garbage to the public!!!!! Our refrigerator also has a defect with the light bulb--basically, it doesn't turn off occasionally which means that it melts through the mouldings and whatever food might be nearby.
This stuff is total junk and they should absolutely NOT get away with pawning this stuff off to the public!!!

Nov 26, 2012
class action suit against LG?
by: Anonymous

My LG fridge is total garbage. The refrigerator "works" but the plastic started breaking within months of getting it. Two years in and it looks and feels 20 years old.
The ice machine is also so badly designed that I would recommend tarring and feathering the person responsible.

The light bulb is also a hazard and does not relilably turn off so we woke up one morning to find it had not only melted through itso own cover but also through some plastic lids on our food.

Short of forgetting to put in a cooling system, it is hard to imagine how they could have made a worse fridge.

Nov 26, 2012
class action suit against LG?
by: Anonymous

My LG fridge is total garbage. The refrigerator "works" but the plastic started breaking within months of getting it. Two years in and it looks and feels 20 years old.
The ice machine is also so badly designed that I would recommend tarring and feathering the person responsible.

The light bulb is also a hazard and does not relilably turn off so we woke up one morning to find it had not only melted through itso own cover but also through some plastic lids on our food.

Short of forgetting to put in a cooling system, it is hard to imagine how they could have made a worse fridge.

Oct 21, 2012
piece of junk
by: mickey

i have lg lsc26905tt i noticed so many cracks does any one know why this happens????

Aug 19, 2012
Ditto
by: Dave Pike

I just became a member of the "lg plastic is crap"
community. Parts are now breaking on a refrigerator used by two seniors (read no children). I guess I should be happy that it took 5 years to manifest itself. I will never recommend LG products to anyone again. What happened to the days when you purchased an appliance and it lasted for 20 years or better.

Jul 21, 2011
LG LFC25760ST
by: Cusnator

I have had our LG refrigerator LFC25760ST for 4 years.

The plastic rollers and clips have been falling apart under normal wear. Repairman has been to my house 3 time to try to figure out why freezer is cooling but the top fridge is not working.

He defrosted the whole system and changed thermostat but it's still not working. I'm over $400 into repairs and I still don't have a working fridge!

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Jan 30, 2011
Inside My LG Side by Side Fridge
by: Anonymous

I purchased my LG side by side fridge with freezer at the bottom. But, I am so disappointed with the crap plastic they used in what looks like a great product from the outside.

In less than a year I started to hear cracking sounds and unfortunately paid no attention to it as I am the only one who uses the fridge.

Eventually in November I pulled the tray at the bottom and realized it was all cracked. After a bit more examining I found that the plastic that the shelves hang on was also cracked. It is now all in pieces as I tried to fix it.

Of course I called in January and was told the warranty is expired. This product really should have a longer warranty.

I think LG manufacturers need to look at the quality of plastic they are using....

I AM VERY DISAPPOINTED.

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Jan 26, 2011
LG Plastic Parts Nightmare!!
by: Anonymous

I KNEW this was common!!

I have replaced almost EVERY plastic part in that piece of junk and now 2 years later They all need replacing again!!

I'm not just being melodramatic here, I mean every shelf bracket, drawer guide, door catch, etc needs to be replaced. They OBVIOUSLY did NO research on the type of plastic they used.

We replaced whirlpool model that we put in the basement that was 30 years old and it 's held up better than our 4 year old LG unit.

We've gotten NO help from the liars at LG customer service that told me "We have not heard of this kind of problem with that model".
F-ing liar !!!!

SO LG stick to phones and make it right for people like us....how about a RECALL?!?!

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