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Coils Freeze Up in Our Samsung Refrigerator - Model RS263BBWP Side by Side w/ Dual Cooling

by JR

There is definitely a design flaw in Samsung refrigerators that cause the coils to freeze up.

The last time this happened the Samsung repairman did not know how to fix this problem and admitted he didn't know much about the Samsung brand. How reassuring!

He just poured warm water over the coils to defrost them!

I believe this situation is no different from an automobile recall but of course Samsung would never admit there is a widespread problem with their coils freezing. The coil just froze again so I am forced to get out the ice chests and wait for a week or so until the next serviceman appears.

They make pretty good TV's - why can't they make a decent refrigerator?!?!

Comments for
Coils Freeze Up in Our Samsung Refrigerator - Model RS263BBWP Side by Side w/ Dual Cooling

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Jul 01, 2011
 No Refund For Me...
by: Anonymous

You can't get a refund unless it's within the 1yr warranty and my refrigerator was 15 months old.
Jul 01, 2011
 Get a refund ---
by: Anonymous

If you have had issues with this refrigerator with the coils freezing in the refrigerator side I urge you to stay on top of it with Samsung Corp office.

I jumped through all the hoops - had one of their recommended service companies come & try to fix. They reported back that the fridge was not able to be repaired.

I have been issued a voucher back to Best Buy for the original purchase amount to buy another refrigerator.

It is worth going exactly by their recommended steps. I will buy another Samsung because I feel they have taken care of me.

Click here for more on Samsung Refrigerators

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Jan 04, 2011
 Samsung Class Action Lawsuit
by: Justin M.

There is a Class Action lawsuit forming against Samsung for the 'coil freezing' issue. Just google Samsung Refrigerator Class Action Lawsuit and contact one of the attorneys listed.

I had the 2530 model and it started freezing over after 1 year. Samsung is doing nothing about this. In fact, they are still selling models with the same design flaw, so I expect thousands of buyers have this problem, probably a lot more!

Samsung will be forced to recognize their design flaw.

Click here to learn more about the Samsung Refrigerator Class Action Lawsuit

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