4 Huge Problems With Our GE Profile French Door Refrigerator in Only 2 Years

We've had 4 major problems with our 2 year old GE Profile French door refrigerator.

Four times we've had to deal with spoiled food and water on the floor. (Thank God it's not a wood floor!!) Two of the four times it's been a dead compressor.

The repairmen show up and say "Oh, it's a GE", and then they look sorry for us.

The smartest thing we did was buy the extended service plan at Lowes. After a rocky start, they have been very supportive.




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Nov 02, 2016
GE SOLD COMPANY, THEY COULD CARE LESS NEW
by: Donna Lewis Nannini

I, along with hundreds,of others have had nothinf bur priblens,with my GE PROGILE, very expensive frencg door refrigerator. HE sold the appluan e division and could care less about leaving us,stuck with this albatross. The new compsny has not stepped up to the plate either to make good. We all got screwed by GE ....THEY SIMPLY DO NOT CARE.

Nov 02, 2016
GE French door refrigerator NEW
by: Anonymous

We just bought a French door with Freezer on bottom and at first it got too cold, now it won't freeze anything. We have had it 3 months!

Oct 08, 2016
GE NEVERAGAIN NEW
by: Anonymous

OUR GE PFSS6PKICSS WAS EXPENSIVE. IT'S A BOTTOM DRAWER FREEZER AND IT WON'T FREEZE FOOD. I WILL NEVER BUY GE AGAIN.

Jul 27, 2016
Time for Class ACTION SUIT? ? NEW
by: Anonymous

I THING IT IS TIME TO CONSIDER A CLASS ACTION SUIT AGAIN GE...DLN

Jul 27, 2016
I also Have Same Issues with this LAME GE REFRIG NEW
by: Anonymous

GE sold it's appliance division to a company named Haile (or something like that). They have NO ONE INTEREST in backing up any purchases. You need to take action and call tour local news channel, the BBB, Attorney General's Office or get a lawyer if need be. They have ripped thousands of people off with their LAME APPLIANCES! I also was a victim with a BAD GE PROFILE REFRIG. Nothing but problems,leaking, frozen lines, no ice, no water, can't keep freezer working, soft ice cream and frozen refrigerator items. It is a disgrace!! They do not care and should be made to pay or reimburse...Donna N. .

Jul 27, 2016
I also Have Same Issues with this LAME GE REFRIG NEW
by: Anonymous

GE sold it's appliance division to a company named Haile (or something like that). They have NO ONE INTEREST in backing up any purchases. You need to take action and call tour local news channel, the BBB, Attorney General's Office or get a lawyer if need be. They have ripped thousands of people off with their LAME APPLIANCES! I also was a victim with a BAD GE PROFILE REFRIG. Nothing but problems,leaking, frozen lines, no ice, no water, can't keep freezer working, soft ice cream and frozen refrigerator items. It is a disgrace!! They do not care and should be made to pay or reimvurse...Donna N. .

Jul 27, 2016
GE Cafe french doors w/ bottom freezer drawer NEW
by: Anonymous

Junk!! Do not buy!! Nearly $5000 and ice maker is horrible! Freezer won't defrost and temp goes down and will not make ice....needless to say, it is only 2 years old! Throwing out and buying a Sub-Zero! Never GE again!!

Jul 25, 2016
GEOrofile series NEW
by: Cleo

I have a GE Profile series about 6 year old have lost a freezer and refrigator of food because it froze up in back and quiet cooling . Today again it froze up and quiet working , called the company but of course it is out of warranty . The seal that is around the doors are awful. I also bought double ovens where u put temp and turn on if already messin up GE iced to be a good brand but not any more. I called the company and of course there is nothing they can do about it.

Jun 30, 2016
GE PROFILE ALBATROSS OF A FRIG..AWFUL NEW
by: Donna L.

Please do yourself a huge favor, and DO NOT BUY A GE REFRIGERATOR! Mine is not even 4 years old and I have major problems with it. GE PROFILE rots! No ice cubes, no water, temperature does not read correctly and fluctuated as much as 15 degrees from what mother board states. Leaks all over my new hardwood flooring. Tough to get any kind of real satisfaction from GE. My frug was brojen and out of use for two weeks....Lost food..what a hassel. They just close their eyes to this major problem. I wish I had kept my LG. This has been nothing but trouble. I want a new frig but do not ever intend to but another GE product as long as I live! HELP!

Jun 30, 2016
GE PROFILE ALBATROSS OF A FRIG..AWFUL NEW
by: Donna L.

Please do yourself a huge favor, and DO NOT BUY A GE REFRIGERATOR! Mine is not even 4 years old and I have major problems with it. GE PROFILE rots! No ice cubes, no water, temperature does not read correctly and fluctuated as much as 15 degrees from what mother board states. Leaks all over my new hardwood flooring. Tough to get any kind of real satisfaction from GE. My frug was brojen and out of use for two weeks....Lost food..what a hassel. They just close their eyes to this major problem. I wish I had kept my LG. This has been nothing but trouble. I want a new frig but do not ever intend to but another GE product as long as I live! HELP!

Jul 13, 2015
Styrofoam beads inside food compartment
by: Anonymous

I first noticed tiny round foam beads on the bottom shelf of the refrigerator shortly after I purchased it and assumed they were from the installation and would go away. That has not been the case and it has continued to get worse. I probably wipe 3 or 4 tablespoons of beads out of the fridge every week. I worry that some of these might get into my food. Has anyone else had this problem?

Jun 10, 2015
after 6 years
by: Anonymous

After six years the ice maker stopped working and I started noticing ice accumulating under the deli drawer. Extended warranty, which I paid quite a bit for, had just expired. Never had a problem when it was in affect. After reading previous comments, I hesitate spending money calling for service. Not sure if I would be wasting more money. I will not buy GE again. Maybe we should be making complaints to GE and make them be responsible for their product.

Mar 09, 2015
GE Profile side by side
by: Anonymous

Lasted 6 years - now it needs to be replaced. Died Easter Sunday - filled with expensive food - got new "mother board". Couldn't hold temperature - don't remember what they fixed that time. Now, have water pooling below veggie drawer - this is due to "breakdown of insulation between freezer and fridge". It cannot be repaired so now I need a new unit. Paid $2600 for unit new - lasted 5 years - then 2 major repairs in 8 months and dead by 10th month. POS. Going to buy an LG today ---- hope it lasts longer.

Feb 04, 2015
want to throw my GE french door fridge out
by: Anonymous

but I can't afford a new one. GE Profile French Door refrigerator bought at Home Depot 2 and a half years ago - never installed water line because I was afraid of leakage on my hardwood floors. Got leakage anyhow. Where is the water coming from???? Water pools in the space below the veggie drawers. must also drip into the freezer because there is always ice in the space below the freezer drawer. I'd had to call a repairman to the tune of $160 just to come out and look at it. It looked great and I got interest-free credit for 18 months but I really, really should have read the reviews first. My old fridge was here for 20 years, should have just had that one fixed. I'll never buy a GE appliance again.

Nov 03, 2014
leaking water filter destroys our winter home
by: Anonymous

We bought a Florida winter home in July 2014. We returned on Nov 1 and opened the front door to the sound of dripping water. The water was dripping from the filter canister in the Profile refrigerator. The water bill showed several thousand gallons of water had dripped destroying the kitchen, a bedroom that shared the wall, my office, and several other areas of our new home.

I don't know what is covered by insurance, but I hope to recover the rest from GE. The furniture in these rooms had mold lines about 1 to 2 foot from the floor and our new white leather couches had mold on them.

Thanks GE!!!!!

Sep 22, 2014
Ge Refrigerator
by: Anonymous

Just bought a GE French door from Amazon their vendor was HCCOST. Came with sides dented but that was minor. When we plugged it in is when it started to show problems. Water comes out luke warm, ice sprays all over the floor, noise like a freight train in kitchen, if you set it for 3 oz it gives you 8. HCCost has offered me 200.00 off the 2,100 I just paid for this damaged unit Beware Beware wish I had read the reviews,

Aug 27, 2014
repeated problem, no fix
by: Anonymous

The main control board on our 28.6 cubic foot french door has been replaced three times. The refrigerator temperature is in the low forties at the coldest setting. The unit is less than two years old and repair offers no guaranties that it can be fixed. At this point it is possibly spending more money on a futile repair effort. Very disappointing to say the least.

Aug 17, 2014
GE Profile French Door
by: Judy

Does anyone have a problem with bottom freezer drawer freezing up while being left open for 10 minutes while cleaning
It is almost impossible to close.The runners freeze up. Why does this happen?

Jul 18, 2014
Everything Freezes
by: Illinois

We have thrown out a lot of veggies and dairy because the problems with freezing...temp is set at 40 degrees and it still freezes. Even the water line freezes. The repair person from the family appliance business we bought it from came and used freezer tape in the back of the fridge inside and said...That should take care of it...really freezer tape.....hell duct tape may have worked better...LOL. That was 2 years ago...still have the problem....won't buy a GE again.

Sep 01, 2013
ge french door refrigerator
by: l.p.logan

we have been totally disappointed with our relatively new GE Refrigerator. It sounds like a gun firing when ice is made and then on several occasions ice falls on the floor when you open the door.Now we have water in the lower portion of the refrigerator under the drawers. My wife will never buy another GE product.

May 02, 2012
PURE JUNK
by: Anonymous

We absolutely HATE our GE profile french door refrigerator; first it was the door seals-two replacement sets, now it will not stay cold and the fan runs very slow. It is not dust-we make certain to clean under and behind it every few months. I agree, this is a piece of junk that we paid $2,100 for only 6 years ago. The refrigerator we gave our kids ran for 20 years and is still running. What worries me is the commercials that GE is building medical equipment and involved with air travel-Heaven help us ALL!

Jul 31, 2011
Our GE Profile French Door Refrigirator is a Piece of Junk
by: Brigitte

This GE Profile French door refrigirator is a piece of Junk.

  1. Temp is set as recommended and everything one places beyond the middle of a shelf freezes
  2. The plastic parts in the freezer are of such poor quality they break. The first piece broke after the first week. They replaced it, shortly thereafter it broke again. Today another thin plastic part broke
  3. Screws on freezer handle fall out etc.


I had a Sub Zero for 20 years. Yes, it was more expensive, but it did not fall apart. It was American made and not in China.

I'll bite in the sour apple and buy a Sub Zero again the next time.

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