LG Refrigerator is Freezing and Icing Up (model lrsc2693)

(Arizona)

I love my three year old LG refrigerator. It's quiet and has accurate temperature control.

That said, the ice dispenser broke within the first 2 years. A flimsy plastic unit costing less than $100. This is really minor compared to the coils that freeze up with ice and stop everything.

So far I've paid for 3 repair visits with no diagnosis. I have learned to:

1. Unplug it
   
2. Open the freezer door
   
3. Wait a few hours for the ice on the coils and fan behind the freezer compartment to melt.

If I was away when the freezer did this then all food would be lost because it completely shuts down.

Now I'm told that the next thing to try is to replace the controller board. That was quoted at $305 for the part and $160 for labor! That without a definitive test to know that the board is the problem.

At this rate I will soon have about 40% of the initial cost in added repairs.

Service is hard enough to get via the company. The LG help line is useless. Many local repair men don't work on LG. The only parts are in Calif. and I think Atlanta and are ludicrously priced.


Summary:

• Completely unreliable
  
• Inconvenient
  
• Very expensive to fix
  
• Great when it works