LG French Door LFX25971SB Refrigerator Review
Our LG French door refrigerator has been nothing but trouble since we got it. How can a single company keep on selling something that has so many issues?
The door seals constantly break and the result is the right side door does not close fully, but the warning chime thinks the doors are closed.
The end result is loss of a 'fridge full of food!! We have had the seals and broken interior parts replaced 2 different times under warranty, and it broke again within a year.
The unit is now out of warranty, so I'll have to pay full price to temporarily repair it or just drag it to the curb and buy something else.
Customer service has been poor at best. It takes a week to 10 days to get a service person out, then they have to order parts which can take another 1-3 weeks to get. It's not fun living without a refrigerator for 4-6 weeks - trust us.
Do not buy LG french door until they figure out how to make it work reliably.
On the up-side, the controls and temperature settings work fine,and water/ice through door have been no problem at all.
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