Whirlpool SideKick Freezerless Refrigerator Reviews (model #EL87TRRRV05)

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Whirlpool SideKick Freezerless Refrigerator Reviews (model #EL87TRRRV05)

by Ellen J.
(Schoharie, NY)

Here's my unhappy Whirlpool SideKick refrigerator reviews:

My 2 year old freezerless Whirlpool refridgerator developed a freon leak somewhere in the sealed system. Sealed systems can not be repaired according to repairman so fridge is useless.

The repairman said that these fridgerators are known for just this very problem. Whirlpool customer service gave us a long run around and had us jump through hoops before finally telling us there's nothing they will do.

Needless to say I will never buy any Whirlpool products (or maytag products too since they own them and we had major issues with out Maytag washer that they finally fixed only because of a class action suit brought against them).

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Whirlpool SideKick Freezerless Refrigerator Reviews (model #EL87TRRRV05)

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Apr 24, 2012

Same problem NEW
by: Anonymous

I have had the Whirlpool Sidekick fridge and freezer for four years. My fridge stopped working and I am forced to buy a new one and a freezer because they match. The coolant is leaking in the sealed system and Whirlpool says it's out of their warrenty.

I also had purchased a Maytag clothes washer about the same time and that had nothing but problems from the start.

I will never again purchase anything from that company!!

Jan 23, 2012

Whirlpool Sidekick Refrigerator
by: Kim Z.

I built my home in 2004 and my first purchase before we even broke ground was my Whirlpool Sidekick and from there designed my kitchen around it.

I WAS so happy but it has been a HUGE NIGHT MARE.

Then my parents built a home and put one in as well and, you guessed it, they have problems too.

I have a huge white elephant in my kitchen that is your PROBLEM. It doesn't work at all and I am forced to run to the garage to my FRIGIDIARE refrigerator. Very Upset, Kim Z.

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Jan 16, 2012

POS from the very beginning
by: Anonymous

Well I am on my 4th compressor in the freezerless refrigerator and it is starting to freeze everything again.

3 Thermostats, 4 compressors and Whirlpool could care less.

We also have one of their double ovens. The 1st week we had it the digital read out failed, then a few months later the control board went out, it is starting to screw up again by turning itself off and after 2 days will come back on.

NEVER buy whirlpool, it is JUNK!

Nov 27, 2011

Upset with this product
by: Anonymous

I can't believe all that I am reading about this freezerless refrigerator!!! Whirpool is not standing by their product!!

I also bought this product and I'm stuck with the freezer!! I don't want to buy another refrigerator to match up to the freezer. Now, I have to buy something that will not match up to what I have.

Don't buy this product!!! Whirlpool wake up and stop selling a 1,500 hundred dollar freezerless refrigerators that are poorly manufactured appliance!!! Do not buy this product and write Whirlpool a complaint letter!!!

Nov 24, 2011

Buyer's Remorse
by: saintgeorgegirl

Our builder thought our Whirlpool freezerless refrigerators were wonderful and on his recommendation we bought them. Too bad we didn't read the reviews.

They are great looking units and they mimic the style of a more expensive brand. In fact a lot of people have mistaken for them (didn't we look ritzy). Too bad they don't work.

We have had cooling problems with both the freezer and fridge and have replaced the compressor once in the freezer. It is now THANKSGIVING morning and the freezer has stopped working again. Now I get to worry about it all day and try to find neighbors that will store my food on THANKSGIVING. Yeah, who has room in there freezer on Thanksgiving?

I can now either throw
another $500 dollars at it, try to find a replacement or have my cabinets remodeled to fit a different unit that WILL work. Don't buy them!

If you do make sure you have neighbors that will store your food. I will NEVER EVER buy another whirlpool again.

Oct 28, 2011

Another unfixable freon leak
by: Lisbeth

I've have my second set of Sidekicks for 3 years this month. The first set were damaged in a hurricane. Last week the refrigerator stopped cooling. I was told it was unfixable and Whirlpool isn't interested in taking responsibility. Any one filing a class action lawsuit? Count me in.

Oct 08, 2011

Whirlpool sidekick
by: Ill. customer

Sidekick is sure was five complaint calls in the first year of owning it two and a half years later the sidekick refrigearator freeon leaked out. Had two repair men come out at 70 dollars an hour to tell me the unit was no longer good I paid 1900 dollars for a unit that lasted two and a half years you do the math. I will never buy another product from whirlpool sincerely,
pissed off.

Oct 08, 2011

Sep 09, 2011

Whirlpool Sidekick
by: Gomez

My sidekick pooped out after 2 years. It sprung a freon leak also. I called the warranty department and they broke the sad news that it had no sealed system warranty.

So, I SIDEKICKED it to the trash and will never ever buy a whirlpool product again.

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Jun 12, 2011

Whirlpool SideKick Freezerless Refrigerator E187trrrvo5
by: texas

We have had the same problem with our Whirlpool SideKick Freezerless frige not cooling.

I'm stuck because I also have the freezer!!!!

I had the same problem with a Whirlpool water heater....that we got awarded $65 for years of trouble we had!!!

May 26, 2011

Whirlpool is a Bad Company that Makes Bad Products
by: Anonymous

I had same problem with the sealed lines on the side of the fridge that were unrepairable.

I had to go and buy a refrigerator that looks nothing like the other, but after 2 months without a fridge I had no choice.

Whirlpool...you are a poor manufacturer and you will reap what you sow.

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May 20, 2011

Our sentiments exactly
by: Anonymous

This is a bad product, and Whirlpool will not stand behind it. Evidently we were 'lucky' because ours lasted 4.5 years.

The repair person (certified for Whirlpool) was surprised that the 'sealed system' was not under at least a 5 year warranty. We're back starting from scratch again for all of the same reasons. We will also never purchase another Whirlpool product.

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May 05, 2011

SideKick Refrig has to be Kicked to the Curb
by: Florida

Same issues as other comments. Putting the coils in the side walls allows for no access. This is a pretty expensive disposable refrigerator.

Unfortunately I have the MATCHING freezer so now I am stuck trying to find another SideKick to fit in the built-in space and book end the freezer.

Poor design which Whirlpool should take responsibility for. They should also be a bit more savvy to prorate or give credit to customers who have had this problem. I bet there are more of us.

My 27 cu ft Kennmore Side by Side worked fine for years...replaced it with the kitchen remodel. Had I known- I might have gone with another brand.

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Feb 01, 2011

More Problems with Whirlpool SideKick Freezerless Refrigerator EL87TRRRV05
by: jeffcutlerbelaire@yahoo.com

February 1, 2011

For the last week my Whirlpool freezerless refrigerator Model #EL87TRRRV05 Sidekick has not been cooling at all.

I called the local whirlpool service center and they said that to start diagnosing the problem, it would cost $120.00 for adding a coolant with flourescent dye that they could come back and check for leaks in one week or more. Not to fix, only to START diagnosing!

I thought to call Whirlpool direct while the tech waited to just quickly see if there have been ongoing problems or a recall with this same model. I was reassured that there were no problems with the model, no recalls, and no complaints from any customers.

I went ahead with the diagnosing repair. After I paid for the repair and the tech left, I thought to bing why not search for "model el87trrrv05". Low and behold the very first search is the complaint by Ellen J. in Schohrie, NY with the exact problem; coolant loss within about two years. It's been exactly 2 years and one month for my model.

I am calling the company as I write this. I am told that less than 10% of their products have any type of problem. I told them that it's only the ones that are recorded or ever put in the computer.

I'm on hold but my next question for them is that if my model has had more problems than 10%, would they do something. I don't think they will give me the number of problem cases because they only give their people that I've I called and no other information on their computer screen.

We all know how companies and department heads work to make the company or department better than it is. I plan to push my complaint to every manager possible. I am a manager of 25 years so I know this works.

They should have better information for customers that put trust in their company. I'm not saying that Whirlpool is a bad company. I am just saying that if whirlpool and all companies similar don't fix problems and issues like this quality control problem especially when they relate to the customers they work to serve, Whirlpool, this could be the beginning of the down fall.

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Whirlpool SideKick Freezerless Refrigerator Reviews (model #EL87TRRRV05)

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Whirlpool SideKick Freezerless Refrigerator Reviews (model #EL87TRRRV05)