I also have a side by side Whirlpool gold fridge purchased from Lowes retail store
I paid $1,480.00 for it and it is 4 years old and I just noticed large cracks on inside right side of fridge.
I quickly called whirlpool and got the run around. Some lame guy said, "Sorry there is nothing we can do for you."
When are people going to stand up for their rights and fight for their buck?
They haven't heard the last of me! I will put this on the back of my truck with a nice sign on it for thousands to see.
Never will I buy any whirlpool items ever ever again -- buyer beware.
I also hold Lowes retail stores responsible for this. They should research and stand behind what they sell. In this case they are no better than Whirlpool.