Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer

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Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer

by Pam D.
(Kingwood, TX USA)

our Samsung side by side refrigerator keeps freezing up. We only bought it a couple of years ago and began having problems within the last 6 months.

I looked for the coils (to clean them) and they were nowhere to be found.

I called Samsung and they couldn't even tell me where they were! I searched the internet for answers and found one complaint after another regarding this and other issues with Samsung refrigerators. Wish I had done more research before I purchased.

However, I did find a Service Guide online and now know where the coils are. (In case you are wondering the same thing check the back of the fridge underneath the duct work - yep, you're going to have to take the back of the fridge off to get to them. What a pain!)

Samsung may make good electronics, but they need to stay out of the appliance business in my opinion!!

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Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer

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Jan 12, 2012

Samsung Rifrigerator/Freezer RS269LARS
by: Anonymous

The icemakers in these units are junk. I have had to replace mine once a year for the past 3 years.

Do not buy one.

Jan 10, 2012

Samsung Class Action Lawsuit
by: Anonymous

There IS a class action lawsuit in the works. One of the law firms involved is Zimmerman Reed 800-755-0098.

Click here for more on this Lawsuit

Jan 06, 2012

Same Issue with My Samsung Refrigerator
by: Rick

Same issue with my Samsung refrigerator as the others. The unit is only two years old -- bought it at Sears.

You think they might stand behind a guy too and help nope.

Well it's landfill material now!

Click here for more on the Samsung Refrigerator Class Action Lawsuit

Aug 28, 2011

All Aplliances Break
by: Anonymous

GE sucks, Whirpool sucks, and yes, Samsung sucks. The list could go on and on.

Our 267LASH just went out on us, though it worked without problems for almost 5 years, and we loved it. We were having the fan noise and then the fridge stopped cooling though the freezer still works.

I'm not happy that I can only seem to get 5 years out of an appliance. Our GE dishwasher broke when it was two years old and we repaired. Our GE microwave flashed when it was three years old and then you had to leave the door cracked or it would run continuously. We just replaced it.

The one constant seems to be there is a reason no one will give you more than a 5 year extended warranty. Refrigerators seem to be especially bad with the major repair rate ranging from 7 percent (Whirpool) to 25 percent (GE). Although, even if you look at the Whirlpool board, you'll see people there saying "Whirpool sucks...I'll never buy another...".

Oh well, maybe I'll go out and buy an LG. Then 1-4 years from now I can go on the LG board and say "LG Sucks, I'll never buy another."

Aug 01, 2011

Mad as You Know What
by: vida triste

I, too, like many others have the Samsung side by side, 5 years, paid 1,850.00( RS267LASH).

Frig side warmed up to 63 degrees, the freezer melted everything. First time unplugged from the wall, waited and plugged it back & it re-set itself. Now it happened again. Frig side now working, freezer is so far, hope lasts thru the night.

Tech coming tomorrow, to see if it can be fixed. Never will I purchase another Samsung product.

Samsung should be ashamed of themselves!

Click here for more on Samsung Refrigerators

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May 12, 2011

I am Having Cooling Problems Too!!
by: Ken Duncan

I have a Samsung refrigerator model RS267LBSH. Overall it is very good, but a design flaw allows ice to build up in the air circulation duct work that is crucial for this one to work on.

I thought the freezer had gone out because I had heard the fan making noise prior to this. What was happening was the fan had ice buildup and was stopped by the ice. This keeps circulation at zero and causes the top of the freezer to thaw while the bottom still frozen.

Cleared out the ice and put it back together works fine.. similar thing happened in the refrigerator portion... cleaned and clear ice in air paths and once again service was restored.

Just happened again with the freezer. Cleared and going again now. This should not be happening ..

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Apr 07, 2011

Same Samsung Refrigerator RS267LASH - Same Samsung Refrigerator Problems
by: Mary Lou Grymyr

I have the same model of Samsung Refrigerator and have had repeated problems as the others have described. Last July 2010, the "specially trained Samsung repairman" installed a freezer evaporator fan.

In September 2010 the display panel settings started blinking but corrected itself before the "Samsung Fixer" came, and I cancelled that appointment.

But, lo, in March 2011 it started warming up inside again. This time, I lost some serious groceries! My Samsung Fixer says I need another new freezer evaporator fan, because it "couldn't breathe". My American Home Shield Ins. won't cover it and I want to declare war on somebody. If I get satisfaction, I will post it here.

You all have my sympathy.

Dec 28, 2010

Good Luck Getting Your Samsung Refrigerator Fixed
by: Pamela

I finally gave up on fixing my Samsung fridge after spending close to $400 on repairs and the refrigerator side still kept freezing all the food. The freezer side started getting too warm, so I went out and bought a new Whirlpool side by side. It just wasn't worth the hassle anymore, so good luck!

PS: If anyone comes up with a class action lawsuit again Samsung, please post the info here so I can jump on board!

Dec 28, 2010

Same Samsung Fridge -- Same Problem!!
by: Anonymous

My Samsung side by side fridge is acting up with power cool button turning on and off by itself.

It's driving me nuts listening to it turn on and off. The fridge side seems to be getting colder and then causes my veggies have frost on them or they end up frozen.

The freezer side seems to be fine but I'm just waiting for something to happen.

Is it the computer that needs fixing or compressor? Not sure having someone come out and look at today.

Dec 23, 2010

My Samsung RS267LASH Has LOTS of Problems!!
by: Anonymous

I've had my Samsung RS267LASH for a few years and I already have had to replace the sensor once and now its doing the same as before. The refrigerator side gets freezing cold and then as high up as 60 degrees.

When the refrigerator is freezing, the freezer side was below zero where the water pipe got frozen.

2 techs have told me different problem parts:

One said its the sensor like the prior issue.
The 2nd tech said I need to replace the computer board --$165.00 plus labor. Who knows what that is going to cost me as their coming out to look at it cost me $65.00.

Between what I've already spent and the recommended fixes I will have to spend a total of $365.

I thought this was outrageous so I decided to go out and purchase a new refrigerator other then Samsung.

Click here for more Samsung Refrigerator Reviews

Nov 12, 2010

Yep, Still Sucks!!
by: Anonymous

I replaced the computer board and it still will not work. Looks like a new fridge will be coming here.

Nov 07, 2010

I Agree Samsung Sucks!
by: Anonymous

I also own the Samsung side by side refrigerator (model rs267lash) and I agree Samsung sucks--that's my refrigerator review!

Neither side of my refrigerator will cool properly. The repairman put new heating element which worked for a week. Now the same problem is happening -- only worse.

Now the repairman said it's the computer board. I have the part now and I am just waiting to get it installed.

Does anyone have a repair service manual? I can't find one of these either.

Click here for more on Samsung Refrigerators

(**If you're looking for a repairman, we've heard a lot of good things about those found on Angie's List - Click here to see if they can help you.)

Nov 06, 2010

Samsung Sucks!!
by: Anonymous

Both my freezer and refrigerator keep freezing up.I was told it was the sensors. Only 3 years old and I'm having this kind of problem. I don't suggest buying any Samsung appliances.

Nov 04, 2010

Problem with RS267LASH fridge side at 63
by: Anonymous

I have the same problem with this mess of a device, since the first six months after purchase, the fridge has been falling in pieces.

Now the freezer side seems ok, but the fridge side is at 63 degrees for the past 36 hours dangling between 50 and 64 degrees.

Feb 11, 2010

RS267LASH refridge nothing but PROBLEMS
by: Jason

I am having the same problem. I purchased the RS267LASH approx. 3 yrs ago.

About 6 months ago the refrigerator started to freeze up. The coils next to the compressor were clean. The coils in the fridge were frozen with ice. I defrosted it and 4 weeks later the problem started again.

I called Samsung earlier with a switch problem. They never resolved that problem.

While their computer/TV electronics seem to be OK, but there appliances are HORRIBLE. I would NEVER recommend ANY of THEIR PRODUCTS to anyone. I refuse to buy there cell phones because they are plagued with problems.

Jan 19, 2010

I'm not the only one who thinks Samsung sucks!
by: Julianna S.

I'm really not alone in thinking Samsung sucks!I have been looking all over the net and keep on hearing all about the problems people have been having with their Samsung refrigerators!

I can't get anyone at the main offices to help me with my problems and I am going crazy. Has anyone else had more luck with this than me?

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Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer

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Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer