Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer
by Pam D.
(Kingwood, TX USA)
our Samsung side by side refrigerator keeps freezing up. We only bought it a couple of years ago and began having problems within the last 6 months.
I looked for the coils (to clean them) and they were nowhere to be found.
I called Samsung and they couldn't even tell me where they were! I searched the internet for answers and found one complaint after another regarding this and other issues with Samsung refrigerators. Wish I had done more research before I purchased.
However, I did find a Service Guide online and now know where the coils are. (In case you are wondering the same thing check the back of the fridge underneath the duct work - yep, you're going to have to take the back of the fridge off to get to them. What a pain!)
Samsung may make good electronics, but they need to stay out of the appliance business in my opinion!!