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Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer

by Pam D.
(Kingwood, TX USA)

our Samsung side by side refrigerator keeps freezing up. We only bought it a couple of years ago and began having problems within the last 6 months.

I looked for the coils (to clean them) and they were nowhere to be found.

I called Samsung and they couldn't even tell me where they were! I searched the internet for answers and found one complaint after another regarding this and other issues with Samsung refrigerators. Wish I had done more research before I purchased.

However, I did find a Service Guide online and now know where the coils are. (In case you are wondering the same thing check the back of the fridge underneath the duct work - yep, you're going to have to take the back of the fridge off to get to them. What a pain!)

Samsung may make good electronics, but they need to stay out of the appliance business in my opinion!!

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Problems with Samsung RS267LASH Side by Side Refrigerator/Freezer

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Feb 11, 2010
Rating
star 		RS267LASH refridge nothing but PROBLEMS
by: Jason

I am having the same problem. I purchased the RS267LASH approx. 3 yrs ago.

About 6 months ago the refrigerator started to freeze up. The coils next to the compressor were clean. The coils in the fridge were frozen with ice. I defrosted it and 4 weeks later the problem started again.

I called Samsung earlier with a switch problem. They never resolved that problem.

While their computer/TV electronics seem to be OK, but there appliances are HORRIBLE. I would NEVER recommend ANY of THEIR PRODUCTS to anyone. I refuse to buy there cell phones because they are plagued with problems.
Jan 19, 2010
Rating
starstarstarstarstar 		I'm not the only one who thinks Samsung sucks!
by: Julianna S.

I'm really not alone in thinking Samsung sucks!I have been looking all over the net and keep on hearing all about the problems people have been having with their Samsung refrigerators!

I can't get anyone at the main offices to help me with my problems and I am going crazy. Has anyone else had more luck with this than me?

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