Our GE Monogram Refrigerator Is Complete Junk!!

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Our GE Monogram Refrigerator Is Complete Junk!!

by Jennifer
(USA)

We bought our GE Monogram Refrigerator in 2002 and have had at least 12 service calls trying to get it fixed.

You would think spending over $5000 for a refrigerator would mean a reliable product. In this case it certainly doesn't.

The problem is wild swings in temperature between the freezer and refrigerator.

A number of parts including damper and electronic components have been replaced.

It simply will not stay fixed.

After untold hours of loading and unloading, spoiled food and frustration I am sorry we ever bought this beast.

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Our GE Monogram Refrigerator Is Complete Junk!!

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Jun 12, 2011

GE Monogram Bottom Freezer Refrigerator
by: Colleen

We bought our GE Monogram bottom freezer refrigerator in 2005 (5 years ago). We paid over $5000 for this appliance and have had nothing but trouble with it.

The ice maker and associated water lines have been replaced at least 3 times.
The handle broke because they said the weld was defective and it dented the stainless steel front.

GE paid for the replacement parts, which would have been $2100. However, we get stuck every time with the service call for $90.

Today, I opened the door and heard a big pop, and discovered the spring on the top door hinge broke. So, guess what, another $90 service call in my future.

I hate the poor quality of this refrigerator/freezer and would never purchase another one.

Dec 22, 2010

GE Monogram 48" all Fridge - Freezerless
by: Anonymous

Did you ever get your GE Monogram freezerless refrigerator issue worked out? We also have had a nightmare with our GE 48".

It was installed in 4/07 and only 3.5 years old it has excessive condensation.

Please report if you worked out your issues so that we might have a good idea of how to handle it.

Oct 25, 2010

GE doesn't care
by: Maureen Hutton

I also bought the GE Monogram all refrigerator (freezerless)and GE Monogram all freezer in 2002.

After months of the frezer sitting broken and countless wasted days of having to be home while they tried to fix it, GE finally replaced the freezer.

The refrigerator had mold growing in it from day one. I threw out so much food. It has been fixed a number of times and sits broken again with mold all through out.

It shut off a week ago. I am waiting for GE to fix it. w

Get this...When I called to get a prorated price on a new one, they had the nerve to quote me a higher price than our local appliance store.

Bottom line - GE DOESN'T CARE.

Stay away...

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Sep 16, 2010

Monogram Refrigerator
by: Wendy at GE

Hello, This is Wendy at GE. I saw your comment and am sorry you have had so much difficulty with your Monogram refrigerator. Please e-mail us at eresponse@ge.com with details and we will be happy to look into it for you.

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Our GE Monogram Refrigerator Is Complete Junk!!

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Our GE Monogram Refrigerator Is Complete Junk!!