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My Kenmore Refrigerator is a Fire Hazard!!

by Disgusted in Catharpin

Last night I found out my Kenmore side-by-side bottom freezer refrigerator is a fire hazard!!

It's only about 3 years old and when I opened it last night I discovered the whole lighting fixture melted and could smell something burning. The whole control panel was black inside and melted.

This time we managed to get home in time to prevent a fire! What if we hadn't made it home?!?!

Doesn't anyone stand behind their own products anymore?!?! You used to be able to purchase a Sears appliance and count on it running for at least 20 years. No pride in workmanship.

I am so furious right now and am gearing up to deal with Sears, knowing that I will have to purchase another product - this time from someone else - not Sears.

I'm not to hopeful that I will get any satisfaction on this one. I remodeled my kitchen this year and I'm sorry to say that most of my appliances are Kenmore Elite. I'm hoping that they last a bit longer than 3 years. I am totally disgusted!!!

I'll keep you posted you the outcome. Thanks for listening.

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Comments for
My Kenmore Refrigerator is a Fire Hazard!!

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Feb 15, 2011
My Kenmore Elite is a Fire Hazard too!
by: Anonymous

I just had the exact same experience with my Kenmore Elite this morning!!

The light bulb housing was so hot it melted and the light sockets had turned brown. Had I not caught it when I did my house might have burnt down and would no longer be standing.

I have filed a complaint with the Consumer Protection Agency. I have no illusion of Sears being helpful or doing the right thing.

I cannot believe this has been going on for so long... AND SEARS KNOWS IT AND KEEPS SELLING THE REFRIGERATORS!

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Aug 30, 2010
Tip on Buying a New One
by: Anonymous

You may not have any better luck with Whirlpool family (Maytag, Amana, etc.) The quality has gotten poor.

GE products are not better. This I speak not only through experience but reading about or talking to others.

I'm spending a little more and buying foreign -- Samsung. I hope their product aligns with their reputation of good products.

Aug 08, 2010
Did your light bulb remain on?
by: HeidiPro

We've heard more than once about how something like this can easily happen if the light bulb in your refrigerator doesn't turn off when you close the door.

The worst part about this is the fact that no one would ever think to check this because you assume the light goes off when you close the door.

Personally I never even thought that the heat of a single light bulb to overpower the cooling effect of an entire refrigerator. Though from all of the comments we've gotten on the subject, trust us, it can!

Hope you have a great deal of luck with Sears.

You might also want to report this to the the Consumer Product Safety Commission to see if there are others who have had the same problem. If so they might even recall the fridge across the board.

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