KitchenAid Refrigerator Review (model KBRS19KTSS2)

by Mary Ann
(Middlesex, NY)

We bought our KitchenAid refrigerator just under two years ago in August of 2009.

I think you should be able to expect that a refrigerator should continue working for more than 2 years. But that's not the case here.

The air flow not working in our fridge and this isn't the first time this has happened. A repair man coming out to fix it for the 3rd time in 2 months. The earliest available appointment was in 4 days!!

In the past he could not find the problem. Good thing I have a warranty. I absolutely hate this product. I hope the company honors my warranty and replaces it. It cost over $1500.