Kitchenaid 48" Architect Series II Refrigerator (model KSSC48QVS)

by Anna
(Elko, Nevada)

There is a major design flaw with with my Kitchenaid 48" Architect Series II refrigerator, model #KSSC48QVS.

I have to use a wooden spoon to try to get the ice that is frozen in the ice chute. It has been like this since the day we got it.

The ice container that is in freezer completely freezes on to the unit so it is completely impossible to get it off to clean out the ice chute. They want me to pour warm water into the ice storage container to get off. Do they have any idea what a mess that makes?

This was far from a cheap refrigerator and it surprises me how much I need to do in order to keep it working normally.

I hate this refrigerator!!!! And most certainly will never buy another KitchenAid appliance again.

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Nov 08, 2016
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May 08, 2016
FREEZ TO DEEP NEW
by: R.L

MY KSS48QVS FREEZER GO TO -7 DEGREES EVERY FEW HOURS AND THEN BACK TO 0.
IT MAKES THE ICE HARD LIKE A ROCK.
THE FACTORY CLAIMS"THIS IS NORMAL"...

Oct 10, 2011
48" Architect Refrigerator Sucks
by: Anonymous

Dave, you are so right in expressing your disappointment. The Kitechenaid 48" Architect Series II model should NOT be considered by anyone. I too, am very disappointed in the KitchenAid Brand.

Oct 10, 2011
Rating
by: Dave

My previous comment shows a 3 star rating. This is far from the truth. I give it 1 star, and would not buy this refrigerator.
(Model KSSC42QTS02)

Oct 10, 2011
KitchenAid Disappointment
by: Dave

Anna, I feel your pain. I have the KSSC42QTS02 model. Ice maker in the door is unusable. I had service guys here several times...finally one of them told me the truth. THE ICE WON'T EVER COME OUT OF THE DOOR. Very disappointed in the KitchenAid Brand.

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