Kitchen Aid Superba Side by Side Counter Depth Refrigerator Model KSCS251

by Naomi
(Dallas, TX)

I have had the Kitchen Aid Superba Counter Depth Side-by-Side refrigerator model KSCS251 for almost 5 years. We chose this model, despite it's higher price at the time, to match the other appliances in our kitchen and to fit the space the builders obviously designated for the refrigerator.

Regretfully, I will have to admit that I hated this appliance. From the get-go, we had issues with the Ice-Maker constantly getting stuck (the ice at the bottom would appear to have melted a bit and then completely froze into an unbreakable block).

Also, the water would constantly drip from the dispenser and trail down the front of the door.

Recently, the water somehow dripped down into the compartment underneath the ice bin inside the door, then froze. The problem is that it completely warped the door shape and broke the plastic parts of the exterior section of the ice dispenser as the water froze and expanded.

Consequently, I am back in the market to purchase a refrigerator. I actually still have an effective warranty, but I am just weary of wresting the constant quirkiness of this refrigerator.

I read great reviews about Kitchen Aid, but I apparently purchased the one bad apple!