GE ProfileBottom Freezer Refrigerator (model PFCS1RKZA SS) - Don't Buy GE Appliances!!!

by Fortunato
(Ft Lauderdale, FL, United States)

Don’t buy GE – They sell LEMONS – The GE Appliances Warranty SUCKS…

You must read this GE ConsumerRefrigerator Review: It has been only two months since I got a new GE Refrigerator Model PFCS1RKZA SS (Bottom Freezer Style).

I paid $2500 approximately. I got this noisy device which can be heard from everywhere inside the house – the refrigerator emits a constant / loud high-frequency buzz coming from the fan motor.

So I called GE to get it repaired through the warranty - upon arrival the technician told me "that noise is normal". As I disagreed with an ‘Are you kidding me?’ he confessed that he has never replaced that type of motor; that it was very complicated and it would take a lot of time and effort.

Then I asked him: ‘Are you telling me that I would have to live with that noise?’ – The technician shrugged and left. So I requested another service appointment to resolve the problem, but instead I got is a phone call from a person that identified himself as a GE Engineer who "was trained by the same people who designed that refrigerator". He told me that there was no problem with my refrigerator, and that if I wanted to get it serviced, he would have to bill me $79 for the second visit.

So I asked him: ‘Why do you want to get my $79 if you guys have already decided not to repair my noisy new refrigerator?’ - He responded that he would then cancel the service appointment. So he did. Then I set another appointment through GE’s website and got visited by another technician from the same repairing department – he already came into my house with a bad attitude. He was discourteous and aggressive.

He did not even check the refrigerator. He just opened the doors for 2 second, told me that there was nothing wrong with it and left – he was previously instructed to do so, which was confirmed when I got a second phone call from the same GE "engineer" telling me that he has billed me $79 for the second visit.

No doubt. The GE service warranty people in Fort Lauderdale Florida are irresponsible and dishonest.

I discourage everyone from buying GE appliances.