GE Bottom Freezer Refrigerator Nightmare!!!
I bought a bottom freezer GE model number GDS18LBRAWW in 2004 and have had nothing but problems since.
The repair man has been out so many times we are on a first name basis.
It is always the same problem:
- Vegetables in the vegetable bin are freezing
- Shreded cheese in the other bin is frozen
The repair man has come out to defrost some fan in the back a number of times, replaced the styrofoam liner in the freezer, and the last time sealed the liner.
If I turn the freezer temperature down the items in the freezer start defrosting, if I turn the temperature down in the refrigerator the milk sours.
I am at my wits end. I spent $999 which was a major expense for me but I felt this was a reliable company and that this refrigerator would outlast me. I called repair again after the repair man was here 3 weeks ago.
I have expressed my situation the GE consumer affairs and was told they would give me a discount if I bought another GE product. Why would I do that? I asked for a partial refund so that I can replace this with something reliable. I am waiting for there response. They did offer $300 towards another GE product.
I also took out an extended warranty as I have had so many problems with this refrigerator. They do offer a replacement rate when the product is deemed unrepairable. This comes from the repairman reporting this. Then it has to go before some committee to whether they will give me a monetary judgment. This takes time and in the mean time I am left with a defective product.
I am at my wits end. In my retirement I have to deal with a product I spent good money that is always in repair.
I would not recommend buying any GE appliances.Click here for more on GE Refrigerators
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