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For an easy life: Don't buy Whirlpool!!!!!!!!!!!!

by Nosc

Whirlpool. Noisy fridge. Appalling customer service. Was told that it's just a noisy fridge. Tough. Constant buzzing is driving me nuts. But.....I am to accept that it's not a malfunction....just a noisy fridge.....Disgraceful

Comments for
For an easy life: Don't buy Whirlpool!!!!!!!!!!!!

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Aug 28, 2010
Rating
starstarstarstarstar 		Whirlpool refrigerator models
by: Anonymous

Thanks for the reviews and they are very helpful.

Can anyone tell me what model numbers of Whirlpool refrigerators that you have had problems with?
Jun 21, 2010
Rating
starstarstarstarstar 		Whirlpool Repair Service & Customer Service is LOUSY!!!
by: Anonymous

Whirlpool Repair Service & Customer Service is LOUSY!!!

You get an automated system that uses voice recognition for the prompt answers...and when you keep trying to yell into it "CUSTOMER SERVICE", it says, "I understand you want customer service, but I still need to ask you some general questions", and you have to answer all the prompt questions anyway. Then it transfers you to customer service, which keeps you on hold indefinitely...no wait time, just a recording that comes on saying "we are experiencing heavy call volume, continue to hold the line".

It's ridiculous! I will never purchase another Whirlpool product EVER regardless of the cost! All I was trying to find out was how much to send a technician for repair service...I still don't know...I'm sure it will be a lot!
Jun 13, 2010
Rating
starstarstarstarstar 		Noisy Whirlpool Refrigerator !!!
by: Anonymous

I purchased a 2010 Noisy Whirlpool French Door Refrigerator Model GI5FSAXVYO2 from Lowes and it has been in my home for only 5 days.

Although I have had no problems with the unit cooling properly, the fan connected with the freezer is extremely noisy.

Apparently, the new 2010 units are on a 35 minute cycle and the freezer compressor/fan/motor is constantly coming on and going off. The noise is extremely distracting and I am going to attempt to return the unit to Lowes today. (Wish me luck)

PS.......I live in a small condo, where the kitchen, living and dining room are all located on the same floor. Therefore, there is no place to escape the noise.
May 28, 2010
Rating
starstarstarstarstar 		Don't Buy a Whirlpool Fridge
by: Anonymous

Don't buy a Whirlpool fridge as they are very noisy! It sounds like I have a chicken coop in my house.

If that isn't enough they also have very lousy service! I have been waiting 5 weeks for them to return my call even though I have left them messages every few days.

I don't recommend buying a Whirlpool refrigerator!
Apr 06, 2010
Rating
starstarstarstarstar 		Horrible Whirlpool Customer Service
by: Anonymous

I bought a Whirlpool Gold French Door frig March 2009. I started having problems with it within 2 months. The frig compartment started freezing all my food and liquids.

I called customer service and they sent out the "repair" man. The man left without fixing the problems and would never return my calls or give me a receipt. Since then, the same problem has occurred 3 more times.

Customer service passed me on to 3 different supervisors and to this date they will not return my calls and the problem still has not been fixed or the frig replaced. I leave messages at least twice daily and have finally called the retail store and their manager is also trying to contact Whirlpool corporate office to no avail.

DO NOT BUY WHIRLPOOL PRODUCTS UNLESS YOU WANT TO DEAL WITH THE HEADACHE!!!!!!!!
Apr 03, 2010
Rating
starstarstarstarstar 		NOISY NOISY NOISY WHIRLPOOL REFRIGERATOR
by: Anonymous

Don't buy a Whirlpool refrigerator. All I can say is lousy service, a lot of excuses and a VERY NOISY REFRIGERATOR.

SAVE YOUR MONEY !!!!!!
Jan 16, 2010
Rating
starstarstarstarstar 		Thank You
by: Anonymous

I'm shopping for one this days and almost
got whirlpool, I have a feeling you saved me time and money.
Jan 14, 2010
Rating
starstarstarstarstar 		whirlpool gold
by: Anonymous

After 15 years owning an excellent refrigerator, we have purchased not 1, but 2 WHIRLPOOL GOLD TOP MOUNT refrigerators.

The first one: freezer did not work properly ... went from below 0 to 40-50, even when we were NOT home. The second one: freezer was at 40 last night -- after we were out the entire day. Used refrigerator portion in the a.m., and in the p.m., we opened it for ice cream.

40 degrees. what is going on? DON'T DARE TO FREEZE FOODS!
Dec 11, 2009
Rating
starstarstarstarstar 		WHIRLPOOL FRIDGE FR-WRT14YK0Q
by: Anonymous

PURCHASED A WHIRLPOOL FRIDGE MODEL FR-WRT14YK0Q BUT HAS HAD PROBLEMS FROM DAY 1. LOTS OF NOISE, EITHER FREEZING FRUITS AND VEG. OR NOT COOLING PROPERLY.

GLASS AREAS MISTY & EXCESSIVE WATER DRAINING AT BACK OF FRIDGE.

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