For an easy life: Don't buy Whirlpool!!!!!!!!!!!!

by Nosc

Whirlpool. Noisy fridge. Appalling customer service. Was told that it's just a noisy fridge. Tough. Constant buzzing is driving me nuts. But.....I am to accept that it's not a malfunction....just a noisy fridge.....Disgraceful

Comments for For an easy life: Don't buy Whirlpool!!!!!!!!!!!!

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Sep 23, 2016
Noisy Whirlpool fridge NEW
by: Francis in Canada

Our fridge is 3 years old, started making unbearable noise this Summer, only a one year manufacturer warranty, so Whirlpool says they can send a tech out to diagnose problem $89 for first 15 minutes and $29 every 15 minutes after that !. No apologies for their crappy fridge and I have to shoulder the cost of repair.I will never again buy a Whirlpool anything !

Aug 19, 2016
Do not buy a Whirlpool Gold NEW
by: Renee in Washington

Our fridge was purchased about 1.5 years ago from Sears. From day one it was very noisy... we have to adjust the television volume when it comes on! Crazy! It also pools water in the bottom of the fridge, under the bottom freezer basket. This water freezes in big sheets, and then once the 1/4" deep reservoir is one big frozen sheet, water begins to puddle on the floor. This reservoir is not removable - nor is there a removable drip tray under the fridge. In order to chip out the ice you have to snake your hand in around the basket with the drawer in full out position, awkward, energy wasting and a little painful. We chip the sheet of ice out about every 2 days at this point - and the noise has gotten really loud, clicky, thumpy and constant. Too bad we cannot afford to replace this lemon. Too bad Whirlpool couldn't care less.

I wouldn't recommend a bottom freezer at all - the capacity is just too poor. Bottom line - I wouldn't buy another Whirlpool appliance period.

Jul 04, 2016
No longer tolerable NEW
by: Dave

Purchased a wrf535smbn french door with bottom freezer from Lowe's 18 months ago. The high pitched noise has been in the unit since it was new but now is constant.

Ice maker now non functional so will be moving this unit to the garage and one stop closer to the recycler. Poor excuse for a product at any price.

May 11, 2016
Whirlpool Refrig drives us crazy! NEW
by: Anonymous

We purchased our WRF900SLAM on 2/19/13 with. 4 yr. extended warranty from Lowes. We have had service calls already 3 times for excessive noise. It's not constant but when it starts it lasts weeks until we can't stand it anymore. We have had a fan replaced each visit, but the last time we were told that if we called for repair again we would have to pay for it ourselves because the refrigerator noise is "normal"! and the fan can't possibly need replaced that often. The repairman also said that he thought a vibration is set up causing the noisy fan. About 2 weeks ago the noise began again (after being quiet for about a year) and now the unit runs almost constantly and does not cool. We finally pulled the plug and called for service. We really liked the look of the fridge, inside and out, but would never buy Whirlpool again!

Mar 23, 2016
Noisey Whirlpool Refrigerator NEW
by: Anonymous

Having worked for Whirlpool many years ago I didn't see the need to research the purchase of a new French door bottom mount refrigerator (WRF736SDAW). It didn't take long for me to realize my mistake. The refrigerator's condenser and evaporator motors, as well as the compressor are very loud. I contacted some people familiar with the product and they informed me Whirlpool refrigerators were very noisy. About eight months after my purchase I noticed a loud machinery motor type sound coming from the refrigerator. A Sears technician came out and told be this was a diffuser motor and it was normal. When I questioned him about the frequency and high level of sound I was informed that's how Whirlpool refrigerators sound. A couple months later the sound became louder and more frequent. Whirlpool sent out one of their service technicians who basically said the same thing. A short time after that service call the refrigerator started making a loud popping noise. I called Whirlpool and told them I was dissatisfied with the product and asked for a pro-rated exchange, they denied my request and told me to contact Sears. On the telephone Sears said they would do a pro-rated exchange but I had to go to the Sears store. When I arrived at the store where I purchased the product they said they didn't do pro-rated exchanges but would check with corporate and call me back. I've never heard back from Sears. I needed to purchase three new appliances for my home. I did my research and bought GE. I strongly urge anyone considering purchasing a Whirlpool appliances to reconsider. Whirlpool's response to design flaws and poor quality is to call it "normal sounds". Buyer beware of this company and its products - unless you enjoy a barrage of loud machinery type noises.

Feb 24, 2016
Lousy Whirlpool Refridgerator
by: Anonymous

Just purchased this new Whirlpool 20.5 cubic foot top freezer fridg. for our vacation home. Purchased from Lowes in Port Charlotte Florida a week ago. The vacation ended that day. This thing is very noisy and runs about 30 minutes of every hour. We have tried everything we can think of to make it more quiet. You can hear it run in every corner of our home. How can Whirlpool an old trusted name dump this junk on people? Lowes tells me it will be another week before a repair man can come out to take a look at it. I would send this monster back tomorrow if I knew what else to buy that would be quiet. So sorry we got rid of the old fridg.

Jan 15, 2016
Noisy !!
by: BfloAce

I had two WRF535SMBM fridges. I LOVED the look and performance. I also got a fantastic deal on a black Monday sale - $900 . I hated the fact that I had to return it, The compressor noise was not worth the money I saved. I thought I could get use to it, but after 2 units and 2 months, I had to return it. The volume might have been acceptable if it wasn't a whining buzzing sound. I'm currently working out of coolers until I can find a reasonably quiet fridge.

Dec 01, 2015
Any lawyers wanting to represent us in a class-action lawsuit against Lowes?
by: Anonymous

We bought the Gold Series Whirlpool fridge (Model WRF990SLAM00) in December 2013. A few months after its first repair, (dripping on the top left inside of the fridge), which happened within the first year and was covered by the manufacturers warranty, it started to make an incredibly loud whirring sound that kept us up at night. Our bedroom is upstairs and far away from our kitchen, and I had to sleep with earplugs to not hear the noise. We tested the noise on a decibel app and it came in between 66-70. A normal fridge noise level should be around 52 decibels. We had a repairman come out and he replaced a fan even though he told me it wasn't going to fix the problem. Wait, what? After he replaced the fan and the whir continued, we called Lowes' extended warranty again, and they sent out a different company: 1-800-Appliance. The second guy replaced two kits and found some issue with the ice maker, which we were not even aware of, but the noise remained, and he then had the gall to say it was a normal noise. If it was normal, wouldn't it have been making that noise the first year we had it? We had 1-800-Appliance come out again and he determined he couldn't fix it, so Lowes sent another guy from the same company, and he replaced the same fan that the first guy replaced, which was clearly not the problem. Three perfectly good fans were wasted. BTW, the repairman who said the noise was "normal" told us that the fridge had a part that was made to be replaced after purchase because if Whirlpool had the part at the point of sale, the fridge would not meet the Energy Star standards. Hello, lawsuit! After three repairs for the same problem and five visits that did not fix the problem, we were told Lowes would issue us a return order in three days. Finally! Not so fast week later, no one called, so I called them and then Lowes denied having told us that! We gave them the name of the person who told us they would take the fridge back, but the woman on the other end said she had no record of that (how convenient) and, despite the California lemon law requiring only three attempts at a repair, they would require yet another attempt by one of their repairmen. She told me that if he determined the noise was abnormally loud and not repairable, then she could contact the manufacturer and go from there. So they sent a guy from the first company out and he wrote down that the fridge was not repairable and was very noisy. He said that should take the fridge back at that point. My husband called Lowes several days later after not being contacted by them and they told him that they need to send a different repairmen out from 1-800-Appliance and that only 1-800-Appliance could determine if we could get a refund. If that was true, then why send the other company out? By the way, the second guy sent out by 1-800-Appliance wrote down that the noise was very loud and wasn't fixed by his repair. But the notes Lowes said they received from him didn't say that at all. They told me that he wrote that the noise level was normal. I am starting to think there is collusion between Lowes and 1-800-Appliance. Something very wrong here. So, six visits later and horrible customer service from both Lowes and 1-800-appliance, we are now being told that the "repairs" need to be 30 days apart from each other before they will issue a return. If the cause of the noise was never actually repaired, then why do we have to wait a month between repairs? We continue to jump through the hoops that Lowes keeps throwing our way, but it is now clear that they have no intention of taking the fridge back. The fridge is less than two years old, and we have the extended warranty. We couldn't take the noise any further because it felt like it was causing hearing loss and after several months of that horrible sound we were both on edge, so we bought an amazingly quiet fridge from Pacific Sales, and they assured us that they would not do to us what Lowes did. Pacific Sales pride themselves with having good customer service. Lowes seems to have taken delight in lying to us, selling us a lemon, and then not righting a wrong. We have moved the loud piece of shi* into our garage, and if Lowes continues to change the rules of a return and act in collusion with 1-800-appliance, probably in hopes that we will simply throw in the towel, then at least we don't have to hear that horrible sound in the meantime. If they don't do the right thing and take back the fridge, then we will simply keep calling out a repairmen to "fix" the problem. We have three more years of our warranty, and if Lowes doesn't do the right thing, we will make them pay for this one way or another. Viva la revolucion!!

Nov 30, 2015
Price of Junk
by: Anonymous

Had this for about a year. Within a few months fan motor went out and has still continued to be just as loud. We have a washer and dryer whirlpool,but no problems.They need to fix this issue. U better get a year warranty. We did

Nov 29, 2015
Very noise
by: BB

Everything is good except very noisy every ten mins.
I wish the engineer team in this company know how to design better.

Nov 13, 2015
Whirlpool Fridge is LOUD
by: Anonymous

Brand new bought from Loews
Had 3 different service guys out and they said all new Whirlpool fridges are very loud.
Wish I had my old one back

Jul 28, 2015
WhirlPOOP WRF989 Refrigerator
by: Ron G

11 service calls in 23 months. One of the biggest piles of junk I have ever purchased. Abysmal engineering, no one cares at Whirlpool. Promises made and broken, broken just like their junky appliances. CEO's should be forced to own these unreliable, noisy, clunking, whirring, coffee grinding, high pitched noise making, water leaking, freon leaking, icing up, wastes of natural resources. Everyone who visits here says what is all that noise and they leave my house knowing what refrigerator they would NEVER consider. Great public relations putting this crap out and turning a cold shoulder to the poor fool who put faith in Whirlpool. Cesspool is more like it. They should be ashamed, I am for trusting this company based on what I thought WAS a great manufacturer. DON'T do it, you WILL be sorry..

Jan 16, 2015
Don't buy Whirlpool refrigerator
by: Nancy Ramírez from Colombia

I bought a Whirlpool refrigerator. It's too noisy. It's now 45 days asking them to take it back and they just tell me tomorrow, tomorrow and sent an expert that says itr's normal. ¿Normal? NO it's a bad refrigerator. They will come today just one hour from now. According to their answer i will write again to you and give all information of Brand and others. Thanks for the opportunity to inform people not to live the bad experience I'm living now.

Nancy R, Barranquilla, Colombia

Dec 26, 2014
by: Anonymous

I own this unit, multiple issues. Certainly does not live up to the standards of Whirlpool. Sad. Disappointing

Dec 25, 2014
Noise on freezer
by: Andrews

I just have 4 days with my new Whirpool French 4 doors. Model WRX988SIBM. its cost me around $2,000 which I consider expensive. I find out once installed at home that is has a high constant NOISE. I find out it is coming from the freezer intside fan. even I read some bad and good reviews I give it a change, but this noise kills all the beauty and features of this refrigerator. I am considering now for sure send it back

Dec 20, 2014
lousy fridge
by: Anonymous

I never have heard such a loud fridge. (This is a Whirlpool, top freezer fridge.) It makes loud popping noises. It's sad that they don't make reliable products anymore. We pay a good price, then they only last for a few years and we have to live with the question "when are they going to explode?" When I read the reviews on the other brand of fridges they have the same problem.

Oct 30, 2014
whirpool fridge noise
by: Anonymous

We bought a Whirlpool fridge..biggest mistake! the constant noise from the bastard fan has spoilt the quality of our lives,there is no escape from the can be heard in every corner of the house. its given me tinnitus,we have almost saved enough money to buy a normal fridge, and on that day I will wreak my revenge on this swine with a crowbar!! Whirlpool..Never again!!

Aug 24, 2014
Disappointed with Whirlpool
by: Anonymous

Just got Whirlpool Refrigerator yesterday and the continuous noise was so loud, I had to leave the room. I could still hear it even though I went 1 flight up.

Having had a previous Whirlpool that wasn't noisy, I bought Whirlpool again. I think what is happening is that Whirlpool has made some of their refrigerators Energy Efficient and the result of that was noisy refrigerators. They shouldn't be selling Energy Efficient Refrigerators until they devise a way to also make them Energy Efficient and QUIET. Refrigerator noise should be regulated, so they have to make them quiet.

I would return the Whirlpool, but I don't know if any other Energy Efficient Refrigerators are quiet.

Jul 12, 2014
No more Whirlpool/Maytag appliances EVER

I bought a washer, stove,refrigerator,and dishwasher by Maytag. The washer does not so much as cover the surface of the laundry and has rusted, the stove takes 30-40 minutes to reach 350 degrees and the self cleaning using water system is ridiculous, the electronic panel on the dishwasher had to be replaced, and the frig has been repaired 3x ( once it leaked, another when the Maytag repairman came out he installed a part he said was free for the issue related to the leak per Maytag, and finally the water pump quit working on the fridge. It's cost us over $300 so far to repair our 2 year old appliances. DON'T BUY MAYTAG / WHIRLPOOL

Jul 02, 2014
Model WRF990SLAM00
by: Teri

Bought the fridge in Aug 2013. The first problem was the freezer door was not on the track and would not shut properly. The Lowe's guy came out & fixed it promptly. I'll forgive that one.

Second, the ice maker was leaking water which would freeze underneath the compartment. So icicles were always hanging in the fridge. Lowe's sent a guy who could not fix it. Whirlpool sent an appliance repair person. Fixed quickly. But still.

Now, at 11 months of the 12 month warranty, the closed system has a freon leak. WP sent a different repair company from the first one. They had to go back & check with whirlpool whether to gas it up (its a closed system, so the leak will continue)or whether to replace the system. Repair co said part on back order. I have been without fridge/freezer for over a week.

I called whirlpool about it. they are sending the part directly to me & I will call the repair co when it arrives.

When does whirlpool replace the lemon? And yes, I am going to buy the extended warranty!!

Mar 06, 2014
Scary Noisefrom freezer
by: Anonymous

Our whirpool refrigirator is just less than a month old. I got scared when it makes some ice. The first time I heard a loud noise in my house, I thought there was an intruder in my house, OMG! It was the freezer that makes a loud noise when making ice! How come the noise is so loud ???? Hehehe

Jan 21, 2014
high noon
by: alan clark

my new fridge freezer combo471 bangs shoot out cracking all night and day night worse 3 months old no money back need to bin bad maker not buy ........!

Nov 04, 2013
DON'T BUY THE CHEAP MODEL! ! ! ! ! ! ! ! !
by: Anonymous

I just bought a new one because all my other appliances were Whirlpool. When they came to install the ice maker, I asked them to check it because it was noisy, and they said they're all that way because everything is towards the front nowadays instead of at the back of the frame. If I would have spent $1500 instead of $500, I would have gotten a whisper quiet one.

Oct 28, 2013
Worst Ever
by: Anonymous

I would like to throw this clanking knocking hunk of junk threw the window of the Whirlpool's CEO's home! Grrrrrr!

Aug 30, 2013
Super noisy fridge
by: Anonymous

I'm renting a basement suite and had no choice over the fridge. It's two months old and the fan is driving me CRAZY!

Whirlpool sure makes a noisy fridge.

Aug 25, 2013
Loud Noise
by: Anonymous


RE: French Door Refrigerator Model: WRF990SLAM00 –
I am very dissatisfied with this refrigerator. The fans motors are very loud and noisy. The unit did not make these noises on the showroom floor. Calling these noises normal in the manual (that you only see after you have made the purchase) is clearly a deceptive sales practice. The possible cause paragraph in the troubleshooting section is ridiculous. “The compressor in your new refrigerator regulates temperature more efficiently while using less energy, and operates quietly. Due to this reduction in operating noise you may notice unfamiliar noises that are normal”.

How do you define normal? Calling the noise and condensation problems with this appliance “NORMAL” doesn’t make it normal or acceptable. I feel that I have been misled and cheated.

May 26, 2013
by: Mike

Whirlpool i got 2011 model Whirlpool frige freezer
very noizy ..some nights wake me up ...plz dont buy any Whirlpool friges

Dec 08, 2011
Whirlpool Refrigerator Making Banging Sounds
by: Anonymous

Our Whirlpool Refrigerator 2009 model Gx2fhdxvy00 constantly has loud banging noise in the defrost cycle.

The Whirlpool service tech stated nothing can be done with this issue.

This unit is French door with freezer at the bottom. He said that the freezer lines are loose in the wall and bangs in styrofoam insulation.

The banging noise is extremely loud. I will not purchase another product manufactured by Whirlpool.

Aug 19, 2011
I agree, DON'T BUY a Whirlpool Appliance!!
by: Anonymous

I have A Whirlpool refrigerator from 03 model # gb2shkxlt01 that had a problem with the fan, freezer kept cold upper part of fridge warm , food spoiled.

Now just two weeks later we are having same problem.

Apparently if the door is opened too frequently or if it is not SLAMMED SHUT the upper fan gets clogged with ice and the lower fan stops working to cool the upper area or something like that.

I guess I need to know if the life cycle of a frigerator is only about 8 yrs anyway. I don't want to fix again and throw out more food. totally disgusted.

I completely agree...don't buy a Whirlpool!!

Click here for more Refrigerator Reviews

Nov 18, 2010
My Refrigerator Review - Don't Buy Whirlpool!!
by: fedup

I have also had a problem with my Whirlpool refrigerator. I received little to no customer service, long wait to get refrigerator fixed that is less than 3 months old.

All I can say is thank goodness Lowe's replaced it.

Click here for more on Whirlpool Refrigerators

Aug 28, 2010
Whirlpool refrigerator models
by: Anonymous

Thanks for the reviews and they are very helpful.

Can anyone tell me what model numbers of Whirlpool refrigerators that you have had problems with?

Jun 21, 2010
Whirlpool Repair Service & Customer Service is LOUSY!!!
by: Anonymous

Whirlpool Repair Service & Customer Service is LOUSY!!!

You get an automated system that uses voice recognition for the prompt answers...and when you keep trying to yell into it "CUSTOMER SERVICE", it says, "I understand you want customer service, but I still need to ask you some general questions", and you have to answer all the prompt questions anyway. Then it transfers you to customer service, which keeps you on hold wait time, just a recording that comes on saying "we are experiencing heavy call volume, continue to hold the line".

It's ridiculous! I will never purchase another Whirlpool product EVER regardless of the cost! All I was trying to find out was how much to send a technician for repair service...I still don't know...I'm sure it will be a lot!

Jun 13, 2010
Noisy Whirlpool Refrigerator !!!
by: Anonymous

I purchased a 2010 Noisy Whirlpool French Door Refrigerator Model GI5FSAXVYO2 from Lowes and it has been in my home for only 5 days.

Although I have had no problems with the unit cooling properly, the fan connected with the freezer is extremely noisy.

Apparently, the new 2010 units are on a 35 minute cycle and the freezer compressor/fan/motor is constantly coming on and going off. The noise is extremely distracting and I am going to attempt to return the unit to Lowes today. (Wish me luck)

PS.......I live in a small condo, where the kitchen, living and dining room are all located on the same floor. Therefore, there is no place to escape the noise.

May 28, 2010
Don't Buy a Whirlpool Fridge
by: Anonymous

Don't buy a Whirlpool fridge as they are very noisy! It sounds like I have a chicken coop in my house.

If that isn't enough they also have very lousy service! I have been waiting 5 weeks for them to return my call even though I have left them messages every few days.

I don't recommend buying a Whirlpool refrigerator!

Apr 06, 2010
Horrible Whirlpool Customer Service
by: Anonymous

I bought a Whirlpool Gold French Door frig March 2009. I started having problems with it within 2 months. The frig compartment started freezing all my food and liquids.

I called customer service and they sent out the "repair" man. The man left without fixing the problems and would never return my calls or give me a receipt. Since then, the same problem has occurred 3 more times.

Customer service passed me on to 3 different supervisors and to this date they will not return my calls and the problem still has not been fixed or the frig replaced. I leave messages at least twice daily and have finally called the retail store and their manager is also trying to contact Whirlpool corporate office to no avail.


Apr 03, 2010
by: Anonymous

Don't buy a Whirlpool refrigerator. All I can say is lousy service, a lot of excuses and a VERY NOISY REFRIGERATOR.


Jan 16, 2010
Thank You
by: Anonymous

I'm shopping for one this days and almost
got whirlpool, I have a feeling you saved me time and money.

Jan 14, 2010
whirlpool gold
by: Anonymous

After 15 years owning an excellent refrigerator, we have purchased not 1, but 2 WHIRLPOOL GOLD TOP MOUNT refrigerators.

The first one: freezer did not work properly ... went from below 0 to 40-50, even when we were NOT home. The second one: freezer was at 40 last night -- after we were out the entire day. Used refrigerator portion in the a.m., and in the p.m., we opened it for ice cream.

40 degrees. what is going on? DON'T DARE TO FREEZE FOODS!

Dec 11, 2009
by: Anonymous



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