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Buyer Beware!!: GE Profile French Door/Bottom Freezer Refrigerator Review (model PFS22SISBSS)

by The Thoroughbreds
(York, PA)

I wish I would have read a refrigerator review that told me, "Buyer Beware of GE Profile Refrigerators" before buying mine. So instead I am telling whomever is reading this review.

Here's my story so you can form your own opinion:

Immediately after purchasing our $1800 GE Profile refrigerator in 2006 we discovered what a lemon we had purchased. It looked nice on the showroom floor but we had no idea what kind of problems we were in for:


  1. The ice maker overflows and dumps ice to the back of the freezer and under the bin.

  2. When you open the freezer door, the ice is pushed out all over your kitchen floor. There’s nothing you can do to fix it.

  3. The freezer compartment is misleading for space. It doesn’t take much before you can’t close the door.

  4. The crisper drawer tracks can't barely handle any weight.

  5. The water dispenser (ours is an inside version) is a two-handed evolution which makes it a bit more cumbersome.

  6. When the clogged filter light comes on every three months, you’ll love the $35 price tag to change it.

  7. The little plastic latch on the left hand door snapped. GE wants you to buy the entire door for $400 rather than replace the latch. You can’t get one.

  8. The electronic display started to whack out. Once that goes your frig doesn’t know what to do.

  9. For us the compressor kept running, which by the way, you’ll see has a tiny life cycle. That’ll set you back another $600.

  10. The main circuit board had a recall for defects. The recall ended 6 months before our serial number, but it has the same board. That’ll set you back another $440 and that’s only if you install it yourself like I did.

I can go on and on but do I need too? Go on the net and read the refrigerator reviews. This is one piece of crap.

My new $500 Maytag (same cubic feet) with no electronic parts to fail arrives Thursday – yeah!

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Comments for
Buyer Beware!!: GE Profile French Door/Bottom Freezer Refrigerator Review (model PFS22SISBSS)

Click here to add your own comments

May 09, 2012
Biggest Piece of Garbage I ever owned!! NEW
by: Carol Kamm

We made the mistake of buying the matching GE Profile gas stove! The coating on the dials melt-about $35.00 a pop to replace, and the oven door glass cracked. As for the refrigerator, we have had all the same problems as the rest of you. Our only salvation is that we purchased an extended warranty plan that we renew each year at an appreciating cost. So I figure, when all is said and done, we will have paid 2x for each appliance. Word of warning-If you smell something burning in your house- it's most likely your refrigerators circuit board! GOOD JOB GE!!!!!

Apr 16, 2012
nice fridge for the price NEW
by: Anonymous

good fridge for the money

Mar 01, 2012
Junk, Junk, Junk!! GE Appliances are nothing but JUNK!!!
by: Anonymous

I had the repair man come out 2 times in last 3 years for the exact same problem:

  • Freezing water on the bottom freezer floor
  • Left french door plastic hinge broke (now I have to manually close inside of french door)
  • Crisper tray guides both broke

This refrig. is only 3 years old and cost about $2000.00.

Unbelievable!!!

I wish i never bought any of the GE profile products for my kitchen.

Feb 04, 2012
GE Profile Refrigerator - Very Expensive Junk
by: Anonymous

No sense repeating what was already said. The only thing good about model #PFS22SISBSS is that it looks good.

I always thought that extended warranties were never needed for good products. However, in today's world it is best to pay extra for the warranties because you will definitely have to call the repair service very frequently!!

Oct 03, 2011
GE Fridge = JUNK
by: FridgeReviewer

I ran across this thread while searching for parts for my PFS22SISBSS broken GE fridge.

We now need two plastic latches to keep the doors closed - since now they have both broken off and the doors now don't close right. It is true they (and the torsion bars they attach to) can't be replaced as a unit. It will take between $400 and $500 to fix this piece of junk.

Also had the display problem mentioned by another buyer, but many years ago now. A few hundred dollars fixed that one with my labor and electronics know-how to do the install.

I too am cursed with a unit that can't keep temperature on warm or humid days, resulting in melty ice cream. It has done this since day 1.

Are you kidding me?!?! It is a fridge. It is supposed to keep food cold.

GE Profile Appliances = JUNK!

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Aug 07, 2011
JUNK JUNK JUNK!!!
by: Becky

My GE Profile French door refrigerator is junk, junk, junk!!

  1. The drawers break
  2. Crispers can't handle any weight, both of ours are sitting on the bottom of the frig
  3. Latches on the door busted
  4. Mother Board has quit working and had to be replaced twice!!


I will never ever buy a GE Profile appliance ever again!! Buyers beware!!!

JUNK! JUNK! JUNK! PILE OF EXPENSIVE JUNK!!

Jun 10, 2011
GE Profile is JUNK!!
by: Anonymous

I agree completely! This is one expensive piece of junk!

Almost every piece of plastic has cracked and/or completely broken. Drawers, shelves...you name it!

The freezer only stays near 0 in the winter time. In the summer it runs very warm between 9 and 18 degrees. Just warm enough to melt ice cream when you want it.

I will never buy GE again. By the way, the replacement parts for the interior are extremely expensive.

I had a power failure yesterday and the freezer never got cold again. I'm shopping tonight for a new fridge and even though my GE Profile refrigerator is only 4 years old I am happy to get it out of my house.

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